Question about Logitech QuickCam Pro 9000 Web Cam

2 Answers

Yellow vertical band at center of incoming video

We installed this last month & it has worked fine. With the last 3 calls on Skype, we get a wide yellow vertical band in the center of the incoming picture. It has come from 2 locations and on a MAC & a PC. The other party says we come in fine & the video here is fine. Called Logitech & suggested that I uninstall & reinstall Skype - did it & the same result. They have no answer. We have Windows XP

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  • Anonymous May 25, 2009

    I have the same problem, but still not clear to me how to solve this.

  • kvgreenhouse Jun 13, 2009

    Thanks for your reply. Sorry it took so long. I quit checking after awhile. We do have the latest Skype drivers. The Automatic Gain Control was not lit and we are unable to turn it off or on. The issue seems to be resolved with one of the contacts but not the other. At least we know we are not alone with this problem. Thanks again.

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Looking through a Skype forum thread, there appears to be at least 2 issues. First, for Logitech cam users you can try the following:

- Go to Skype / Tools / Options / Video Settings / Webcam settings / Advanced.
The contents of this window will vary depending on the particular model of camera that you have. If there are options for "Low Light Boost" and "Automatic Gain Control", turn them off. Adjust the manual sliders in the window to get reasonable video quality.

This seems to work for some people.

Then there is the more fundamental issue of Skype driver. Here is the link to the thread (http://forum.skype.com/index.php?showtopic=97038) but the essence is that the older the driver the more likely the issue. Even with the latest driver it is not a guaranteed fix, but many people seem to suggest that downloading the latest drivers works for at least some of the time. Clearly Skype have known about this for a while and are dragging their heels sorting it out.

Hope this helps, T.

Posted on Mar 15, 2009

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1st You download Webcam Driver.
downlode After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on Jan 06, 2014

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After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
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Hope this helps. Bud



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