Question about Xerox CopyCentre C20 Black and White Copier

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Xerox XC1020 White Bands running across copied page 4" apart

The bands are a consistent space from each other. I have cleaned the
inside of the copier but have not replaced the toner cartridge.

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The metering blades in those cartridges go bad and do not allow the ink to get to the page. Look at the front of the toner cartridge, is should be a solid consistent black all the way across, if its streaky, not consistent all the way across replace the toner.
The other problem could be a dirty laser. If replacing the toner doesnt work let me know, I will tell you how to remove and clean the laser.

Posted on Jan 17, 2009


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Related Questions:

2 Answers

EVERY page I print has black spots on it--repeats the same spots as if on the drum?

Repeating Defects:
2 per page (IBM, Lexmark printers only)
(5" or 125mm spacing)
u Replace toner cartridge (drum defect)
3 to 4 per page
(3" to 3.7" or 75mm to 94mm spacing)
u Replace toner cartridge (drum defect)
u Replace fuser (fuser roller/sleeve defect)
u Get printer service

5 to 7 per page
(1.3" to 2.5" or
32mm to 63mm spacing)
u Replace toner cartridge
u Replace fuser
(fuser roller/
sleeve defect)
u Get printer

7 per page
(1.5" to 1.7" or 38mm to 43mm spacing)
u Replace toner cartridge
(PCR defect)

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jul 20, 2011 | Office Equipment & Supplies

1 Answer

There are large black bands on all my pages when

This is generally an issue with the drum rather thatn the toner cartridge. To fix such an issue, generally one must pull out the toner and the drum, then clean the toner powder from both the drum and the inside of the printer. The lines are usually caused by a buildup of excess toner powder caught within the machine.


May 25, 2010 | OKI C5200n Laser Printer

1 Answer

Changed toner cartridge and still not printing entire page- mostly white space. How can I tell if it is a faulty new cartridge or problems with my copier. There is toner dust inside the copier from when...

First you need to vacume the spilled toner, especially on transfer roller, eaven clean the transfer roller contacts.

Try to reinstall the old crg., shake it so that you may get few copies for checking it. If print is OK then its problem in new crg.

Feb 23, 2010 | Canon imageCLASS D320 Digital Copier

1 Answer

Smasung ML2510 Laser print quality poor especially on graphics

Full isn't always the answer, in order to refill a cartridge properly you need to also replace the cleaning blade inside. The blade wears out and doesn't clean the drum properly and also lets toner leak all over. Your best bet is a new OEM cartridge, or put a new cleaning and Dr. blade in yours.

Jul 29, 2009 | Samsung ML-2510 Laser Printer

1 Answer

Marks on printed sheet

Toner powder is so fine that it hides under parts that you can't see. By all means, DO NOT blow it out with canned air! Get a vacuum with a fine filter that can hold toner and remove the toner cartridge. Then vacuum out the inside of the printer as thoroughly as possible. Especially clean out along the paper path and where the cartridge goes in. It may still print a few dirty pages, but after several pages, it should go away.

Feb 21, 2009 | HP LaserJet 6L Printer

2 Answers

I have a Ricoh Aficio 2018 PhotoCopier. Recently it ran out of toner. I reinserted the old cartridge which I had re-filled with toner (ricoh). However the off-side (non-copy side) of the sheets are dirty -...

You probably have a toner spill which has gone under the transfer roller. Open the right side of the machine and you will see a dark colored roller on the inside of the open part. Stydy it very carefully and you will see how to remove the roller including it's holder. be carefull of the springs, they love to escape. also watch as to how the bushings and gears are assembled so you get them back on properly. Clean any toner out from underneath the roller, replace the assembly and run 10 copies of a white piece of paper. this roller runs on the backside of the paper and can cause your problem. Hope this works for you. Check your paper tray as well as toner can migrate down into them.

Dave T

Jul 27, 2008 | Ricoh Aficio 450 Copier

2 Answers


whit a vacuum cleaner, the inside, and u refil the catrige? clean the waste space

May 07, 2008 | HP LaserJet 2420dn Printer

1 Answer

Grey band on left side of printed page.

replace toner drum or replace cartridge

Mar 19, 2008 | HP LaserJet 4 plus Printer

1 Answer

Horizontal bands

Toner Cartridge. 98% Odds


Two inch's is the width of the thing causing you problems that thing is probally the drum, sounds like it might of been light exposed, anyway replace toner cartridge..


. if you remove catridge and gently turn over and slide back a black cover in centre you will find the suspect drum.

by the gears on the edge you can turn turn it gently one way it and you can get messy if you turn it the wrong way, part of the surface will of lost its colour a little.


Sep 17, 2007 | HP LaserJet 1300 Printer

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