Question about Apple iPod MP3 Player

1 Answer

My Apple 10GB Ipod needs help

My son just got this for me on ebay (oops!!). He didn't notice the warning -"when you switch on there is a folder with an exclamation mark" and "another icon with a sad face". The seller implied it probably needed restoring?? What does this mean and how can we fix it? - or is it dead?? Any help gratefully received Greg

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers
Re: My Apple 10GB Ipod needs help

Restoring means plugging it in to your computer and after itunes recognizes the ipod it gives you the option to restore system settings to original that should fix it

Posted on Jun 19, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

How can I find my apple I D #

Providing you don't have more than one, on iPhone: Settings: iTunes & App Store , Listed at the top there, can't see as how its relevant to the product you are talking about here though.

Mar 17, 2014 | RAM 299-2-ap1u Car Auto Drink Cup Holder...

1 Answer

My son forgot his password and can't unlock his ipod

The only way to open it is by restoring it thru iTunes. Just to warn you, this process will remove all data in the device.
The steps you need to do to be successful is written on my tips, please follow the link below:

For more iPhone / iPod touch tips like jailbreaking and unlocking, click here.

If you need online help about jailbreaking and unlocking, you can contact me personally at this email:


Mar 12, 2010 | Apple iPod touch

1 Answer

My son has set a 4 letter/number password on his ipod which he can not remember please tell me how I can by pass this as carn't get into it - say ipod disabled..

Plug in your iPod to your computer. Go to "My Computer"
Go to your iPod's drive (eg. F: drive - check this on your computer) Make sure you can see all hidden folders (If you aren't sure go to Tools, Folder Options, View Tab, and check Show) After that click iPod_Control Click the folder called "Device" And then change it from _locked, to _unlocked

Feb 21, 2010 | Apple iPod touch

1 Answer

Ipod locked with a pin code but can't remember code

  • Connect your iPod to your computer .
  • Make sure you have enabled viewing of Hidden files and folders in Windows Explorer, if not Open Windows Explorer -> Tools (Menu)-> Folder Options -> View -> Show hidden files and folders.
  • Open "My Computer" and navigate to folder "iPod_Control" and then go to "Device" folder.
  • Delete the file _volumelocked located inside "Device" folder

  • then reset your iPod

    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
    please rate if this thing helps

    Jan 10, 2010 | Apple iPod nano

    1 Answer

    Hi!,my son's ipod 80gb is locked and dont know the combanation to unlock the ipod

    On some, Connecting it to the computer will unlock it. Otherwise,
    1) Go to your Computer
    2) Click on "____'s iPod"
    3) Go to the folder, iPod Control
    4) then, Device
    5) Delete the file: _Locked.

    Dec 10, 2009 | Apple iPod MA446LL/A MP3 Player

    1 Answer


    to unlock plug it into original computer...if thats not enough open itunes.
    If it is still asking for code and you can't remember it try this:(I got this from John on here and it worked for me)- with ipod still plugged in...
    Go to My computer- click on tools - folder options - then the VIEW tab - tick the box for 'show hidden files and folders' - click OK -
    now click on ipod (in my computer) a light file called Ipod control double click- then Device double click - then _locked file right click and delete - disconnect ipod from computer.
    this should have taken the code screen away and you're at main menu. you can reset your code.... but sometimes you need to re-boot your ipod.
    You can do that by flicking the hold switch over and back...then holding in the middle button and menu together until the Apple logo appears and release.

    Mar 01, 2009 | Apple iPod touch

    1 Answer

    PC won't recognize ipod

    try to but your ipod into disk mode reset it and when apple logo appears press center and play buttons together. if you see that ipod is in disk mode then connect it and try to restore.

    Nov 11, 2008 | Apple iPod nano

    1 Answer


    You need to attach it to your computer to unlock it. Your local computer store might sell Ipod USB cables.

    Connect the iPod and go to 'my computer';
    -open the iPod by right clicking on the iPod icon;
    -on the toolbar menu click on 'Tools'
    -select folder options>view>& check the box that says "show hidden files & folders"
    -then click 'ok'

    You will see a ghost folder called 'iPod control'. Open this folder to access the other folders & files contained within it.
    Delete the file called "Itunes_lock"

    Jun 25, 2008 | Apple iPod MA446LL/A MP3 Player

    1 Answer

    What wrong when there is know sign of life on my ipod?

    Make sure you have you user's manual. If you don't have it, go to Apple website.

    Make sure the songs you are trying to add are in the format suggested in the user's manual - warning: WMA files are trouble for reasons I don't feel like explaining anymore.

    If they are, then make sure that you still have enough memory left in this player.

    If you do have enough memory, follow Apple's 5 R's:
    These are for Nano, but they apply to all iPods:
    Reset, Retry, Restart, Reinstall, Restore
    Remember these five basic suggestions if you have a problem with your iPod nano. If
    one of the following doesn’t help, read on for solutions to specific problems.
    â Reset your iPod nano. See “General Suggestions,” below.
    â Retry with a different USB port if you cannot see iPod nano in iTunes.
    â Restart your computer and make sure you have the latest software updates
    â Reinstall iPod and iTunes software from the latest versions on the web.
    â Restore your iPod nano. See “Updating and Restoring iPod Software” on page whatever.

    Apr 06, 2008 | Apple iPod 3rd generation MP3 Player

    1 Answer

    Ipod nano (unable to download music onto it)

    1st answer: You may have a non-Apple product. There are lots of knockoffs of the Nano. Here is a link to check:

    Yes, he can but it would have to be done manually, meaning outside of the iTunes application. When the iPod is connected to a computer, it will show up on the desktop of a Mac as another disk drive. Be warned, as soon as you connect the new iPod to the computer, iTunes will load and attempt to sync (copy) all the songs in its library to the iPod. Check here for more:

    Dec 26, 2007 | Apple iPod MP3 Player

    Not finding what you are looking for?
    Apple iPod MP3 Player Logo

    Related Topics:

    56 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Apple MP3 & Digital Media Players Experts

     Mike M
    Mike M

    Level 3 Expert

    3320 Answers

    Ron Dufek
    Ron Dufek

    Level 2 Expert

    397 Answers

    Raisin Brann

    Level 1 Expert

    28 Answers

    Are you an Apple MP3 and Digital Media Player Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides