My son just got this for me on ebay (oops!!). He didn't notice the warning -"when you switch on there is a folder with an exclamation mark" and "another icon with a sad face". The seller implied it probably needed restoring??
What does this mean and how can we fix it? - or is it dead??
Any help gratefully received
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Ipod is not ABLE TO FIND THE OS ON YOUR HDD. try to bring it close to your ear an try to hear. See if you can listen to clicking sound. if it does click, your in trouble as your hdd is messed up.. nothing much you can do about it, just when its trying to start and it starts clicking bang your ipod ( on ur palm ) as this would help the hdd needle to skip and bad sectors and might work again ! good luck.
Plug in your iPod to your computer.
Go to "My Computer" Go to your iPod's drive (eg. F: drive - check this on your computer)
Make sure you can see all hidden folders (If you aren't sure go to Tools, Folder Options, View Tab, and check Show)
After that click iPod_Control
Click the folder called "Device"
And then change it from _locked, to _unlocked
to unlock plug it into original computer...if thats not enough open itunes. If it is still asking for code and you can't remember it try this:(I got this from John on here and it worked for me)- with ipod still plugged in... Go to My computer- click on tools - folder options - then the VIEW tab - tick the box for 'show hidden files and folders' - click OK - now click on ipod (in my computer) a light file called Ipod control double click- then Device double click - then _locked file right click and delete - disconnect ipod from computer. this should have taken the code screen away and you're at main menu. you can reset your code.... but sometimes you need to re-boot your ipod. You can do that by flicking the hold switch over and back...then holding in the middle button and menu together until the Apple logo appears and release. NONE OF THESE ACTIONS ERASE YOUR STORED INFO.
You need to attach it to your computer to unlock it. Your local computer store might sell Ipod USB cables.
Connect the iPod and go to 'my computer'; -open the iPod by right clicking on the iPod icon; -on the toolbar menu click on 'Tools' -select folder options>view>& check the box that says "show hidden files & folders" -then click 'ok'
You will see a ghost folder called 'iPod control'. Open this folder to access the other folders & files contained within it. Delete the file called "Itunes_lock"
1st answer: You may have a non-Apple product. There are lots of knockoffs of the
Nano. Here is a link to check:
Yes, he can but it would have to be done manually, meaning outside of the iTunes application. When the iPod is connected to a computer, it will show up on the desktop of a Mac as another disk drive. Be warned, as soon as you connect the new iPod to the computer, iTunes will load and attempt to sync (copy) all the songs in its library to the iPod. Check here for more: http://www.apple.com/support/ipod/