Question about Yahoo Mail

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Prblem getting my number of emails to reset itself

I cant get my email to reset to 0 after i have read and deleted all my emails it still says i have 28 emails and i dont when i go to my mail account how do i fix this problem can you help me please

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  • bobgram43 Jan 16, 2009

    i have checked the trash and the spam and have emptied both of them and i still have the same problem

  • bobgram43 Jan 16, 2009

    I have contacted yahoo support they sent me an email sying they had fixed the problem but it is still the same as it was before so they did not fix it

  • bobgram43 Jan 16, 2009

    I have done that also and still cant get to work

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Sense You have already checked The spam and trash try this. Under My folders you can save mail check each of these folders for old mail. Also check send mail and offline mail or message folders and tabs. Hope this helped GOOD LUCK.

Posted on Jan 16, 2009

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Try doing this steps:
1. Switch to Yahoo Mail Classic (see Options Menu).
2. Look at My Folders then go to Deleted Items. The "unread" messages are likely to be junk that you deleted, without reading, before switching to the New Yahoo Mail.
3. Check the contents of Deleted Items, and delete everything you don't want to keep.
4. Switch back to the new Yahoo Mail

Posted on Jan 16, 2009

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Remove Unread Email Count from the Windows XP Login Screen
For All Users:
Goto Start and select run, in the run box type Regedit and click ok. OnceRegedit has started navigate toHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUnreadMail
Once there Create a new DWORD (Right click in right hand pane, New>DWORD) called MessageExpiryDays
Doubleclick the DWORD MessageExpireyDays you just created and be sure thevalue is set to 0 (should be the default value if this is a new DWORD).If you only wish to make a change to your own user edit this registrykey insteadHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUnreadMail
Ifyou don't feel happy modifying the registry yourself you can use thefollowing .reg files to make the nessisary changes for you
Turn Off
Turn On
For your user account:
Goto Start and select run, in the run box type Regedit and click ok. OnceRegedit has started navigate toHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUnreadMail
In the right window you should see a DWORD called MessageExpiryDays, double click this and set its value to 0.

Posted on Jan 16, 2009

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Welcome to Fixya! Customer Support is the Only way to Reverse this Problem. They have the Administartive Access to the Main Frame. This is a Problem on Their Side Not Yours.

Posted on Jan 16, 2009

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Go over all the folders you have in yahoo, they are hidden somewhere.

Posted on Jan 16, 2009

  • Ekse Jan 16, 2009

    Where do you see this 28emails message?

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Check your spam or trash

Posted on Jan 16, 2009

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Contact Yahoo support, they will have the exact answer.

Posted on Jan 16, 2009

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