Question about HP Compaq nc6120 Notebook

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Failing to boot

Hi, i get 2 short beeps at boot up and then comes up with smart card reader is enabled but no hardware was found and will not boot to windows and i can not enter bios any help please.

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  • HellBlood Jan 16, 2009

    Hi, no i haven't changed anything i was using it at home after i got back from work searching on ebay for somethink and the power went off (not laptop power main house power) as soon i put power back on i truned the laptop on and it just came up with 2 beep and the smart card thing and would not boot

  • HellBlood Jan 16, 2009

    Thank you smithbrother for that website but i dont know what bios i have in the laptop

  • HellBlood Jan 16, 2009

    i dont know cpenzes but i just give it a go

  • HellBlood Jan 16, 2009

    cpenzes no i cant i pressed it about 10 times and it still beeps and goes to a next screen and says (smart card authentication is enabled but a supported smart card reader was not dectedted to start the system a supported smarc card reader must be prperly configured) but like i said i cant get in to bios to cahnge anything

  • HellBlood Jan 16, 2009

    it says F10 is based setup but when i press it it just goes smart card screen but it says it entering setup but it just frezzes

  • HellBlood Jan 16, 2009

    hi, iv put in a brand new formated with windows on and still wont

  • HellBlood Jan 16, 2009

    sorry i meant to say brand new formated hdd with a fresh copy of windows

  • HellBlood Jan 16, 2009

    i cant put a new fresh install as i cant get past the smart card readr part as thats where it frezzes

  • HellBlood Jan 16, 2009

    hi, you dont understand i cant get past the smart card reader part as it frezzes there every time

  • HellBlood Jan 16, 2009

    its a HP compq nc6120 laptop/notebook

  • HellBlood Jan 17, 2009

    hi yes it has usb and i have a flash drive and mem stick

  • HellBlood Jan 17, 2009

    ok iv added you

  • HellBlood Jan 17, 2009

  • Thomas F. Schneider May 11, 2010
  • DEKR
    DEKR May 11, 2010

    have you changed anything


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Can you press f8 at atrtup and get into safe mode

Posted on Jan 16, 2009

  • 7 more comments 
  • DEKR
    DEKR Jan 16, 2009

    i'm unsure why you can't get into bios setup

  • DEKR
    DEKR Jan 16, 2009

    try f2 or delete on restart see if that gets you into bios

    you may have to reinstall operating system

  • DEKR
    DEKR Jan 16, 2009

    i think your gonna need to run windows again

    boot from cd

  • DEKR
    DEKR Jan 16, 2009

    yes do a new install

  • DEKR
    DEKR Jan 16, 2009


    let me get some info and i'll get back to you

  • DEKR
    DEKR Jan 16, 2009

    exactly what make is your pc

    obviously something was damaged during power outage

  • DEKR
    DEKR Jan 17, 2009


    i'll check it out and get back to you ASAP

  • DEKR
    DEKR Jan 17, 2009

    do you have a usb port and i can send you a hp program transfer it to usb travel drive then put on usb of your laptop and restart

    this is a bios restore

    i think your pc was severly damaged

  • DEKR
    DEKR Jan 17, 2009

    if i can have your mail address

    can you add me to msn

    hopefully it won't be to big a file to send

    save it tour travel drive and then open it run and again in travel drive

    then put it in your laptop and restart


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Display problem

The most common beeps that you will encounter 95% of the time in repairing PC's are:

1 beep - computer ok
continous beeps / long beeps - memory error
continous short beeps - bios boot block/corrupted bios
1 long beep followed by 3 short beeps - video card error

or this might help

you can check out this list


1 short - Computer ok
2 short - RAM failure
3 short - Parity RAM failure
4 short - System timer failure
5 short - Motherboard failure
6 short - Keyboard controller error
7 short - CPU failure
8 short - Video RAM failure
9 short - ROM BIOS error
10 short - CMOS read/write error
11 short - Cache RAM error
1 short, 3 long - Memory failure
1 short, 8 long - Video adapter failure

Check board/chipset makers website for more infomation.


1 long - Memory error
1 long, 2 short - Video error
1 long, 3 short - Video failure
Continuous beeps - Memory or video failure

note that AWARD relies on motherboard manufacturers to develop their own beep codes - the above are only their own internal codes. You will need to refer to your own manual for an explanation of precise codes.

Standard IBM beep codes.

No beep - Power supply or motherboard failure
1 short - System is ok
2 short - POST error (code displayed on screen)
Repeating short - Motherboard failure
1 long, 1 short - Motherboard failure
1 long, 2 short - Video display adapter failure
1 long, 3 short - Video display adapter error
3 long - Keyboard error

Pheonix beep codes

1-1-3 CMOS memory failure
1-1-4 BIOS failure
1-2-1 System timer error
1-2-2 Motherboard error
1-2-3 Motherboard error
1-3-1 Motherboard error
1-4-1 Motherboard error
1-4-2 Memory error
2-x-x Memory failure (any number of other beeps)
3-1-x Chipset error (any number of other beeps)
3-2-4 Keyboard controller error
3-3-4 Video adapter failure
4-2-4 Expansion card failure
4-3-4 Time of day clock failure
4-4-1 Serial port error
4-4-2 Parallel port error
4-4-3 Math co-processor error
the vga board has failed, its a very common problem in acer laptops, you can get a replacement part from im not sure if they ship into us but for europe thats where I get my parts.
my acers vga failed two times, ones within warranty and 12months after that, I have to say that acer products are really bad quality, I'm not sure about the latest models but from what I've seen the vga chipsets have real issues with the motherboards and keep failing over and over again.

I have not looked inside your model but the vga is either integrated into the motherboard = that means the repair will cost the whole motherboard, better to buy a new one.

if your model has a removeable vga like mine does, then you can consider changeing it to a new one. contact acer parts.

One of the covers in the bottom is the memory, one is network and last one I don't remember.
here are the contact details if your acer is out of warranty

The parts for your model are at

you will have to contact acer parts directly, it may be that the vga is build into the motherboard or then the vga parts are not listed.

Hope this may help;



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I have a HP Pavillion DV 2000 laptop with me. When i boot my system it gives 1 long beep followed by two short beeps and the system doesnt boot. I am not sure as what to do. Can someone help me here?

This website:

Lists standard beep codes for computers. The one long, followed by two short beeps indicates a display problem according to the site.

I have heard other people say that the same beep codes specify a RAM problem.

Have you recently installed any new RAM or a new graphics card, or made changes to either.

It seems likely to be the graphics card because of the missing info on the screen. Usually when RAM is bad there is something on the screen.

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