Question about Sony Handycam DCR-TRV330 Digital Camcorder

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Receiving error C:31:42. Removed tape, battery, and left opened, but still get error

Receiving error C:31:42. Removed tape, battery, and left opened overnight to remove any condensation, but still get error. Used a different tape, but that didn't help either. Users manual indicates these are the steps to follow. Any suggestions?

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Re: Receiving error C:31:42. Removed tape, battery, and...

Help my camera has never been near water or anything and i have the same prob :(

Posted on Sep 20, 2008

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Re: Receiving error C:31:42. Removed tape, battery, and...

How long did you leave it to dry? I had a similar problem and had to leave out my camera for more than a day before the problem was resolved.

Posted on Jun 19, 2007

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Why do I get the error code C:32:11 or C:31:42?

Does it try to eject the tape? Try a gentle help on that. The tape may have gotten snarled in the camera.

Sep 03, 2014 | Sony Handycam DCR-TRV280 Digital Camcorder

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Hi, I have a canon hv20. My camera is not allowing the dv tape to eject. Do you have any ideas on how to make the cage open for me? I'm in desperate need! I will be needing this camera to capture a...

This may be a dumb response, but is the camera receiving power? You can't open the cage without power, and if your battery is dead and the camera isn't plugged in, that could be the problem. My broadcast students make this error a lot.

Dec 24, 2010 | Canon HV20 HDV Digital Camcorder

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I have a sony dig 8 trv340 and am receiving an error code of c31:42 what does this mean?


In DCRTRV430 Camcorder, the C:31:42 error message is a Self diagnostic display. This message can be clearly identified by the help of a Sony Authorized service technician. Each of these codes indicates the symptoms and resolutions of the Camcorder. In C:31:42, the issue is with the tape and the tape mechanism.

I suggest that you remove and reinsert the tape to check if it helps. You may also try inserting new tapes in the Camcorder. Please remove the battery and/or power cable, connect, and perform operations from the beginning. You may also try resetting the Camcorder back to factory default after removing the tape.

To Reset the Camcorder, perform the steps below:

? Please open the LCD screen to locate the RESET button.

? To reset the Camcorder, press the RESET button using a sharp-pointed object.

? Please make sure that the Camcorder is turned on while pressing the reset button.

Also, try turning off the Camcorder and remove the battery pack. Then move the 'Power Switch' of the Camcorder to the ON position

for 1 minute. After about 1 minute, move the 'Power Switch' to the OFF position.

Now reinsert the battery, turn on the Camcorder and check whether it is working fine.




Oct 23, 2010 | Sony Video Cameras

1 Answer

The tape runs for 3 seconds then error message ''please re-insert cassette / on screen error code C:32:22 - head cleaner tape has the same effect

When I got this error I removed the battery for 10 seconds and then put it back in. Camera should come on automatically. I just did this to mine and it seems to work.

Oct 03, 2009 | Sony Video Cameras

1 Answer

My Sony TRV118 displays C:31:23 when trying to playback or record. Have tried different tapes, left open for sometime, removed battery. All to no avail.

The camcorder has detected an issue that may require a power reset.

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.

Aug 12, 2009 | Sony Handycam DCR-TRV118 Camcorder

1 Answer

Sony Handi-Cam TR57. After being stored for a couple of weeks,the tape door, with tape in place has become stuck in the up position, and the tape cannot be either removed or pushed back down. The tape...

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required .

Jul 31, 2009 | Sony Video Cameras

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Sony Handycam DCR-TRV19E Pal do not eject tape

I think, your camera requires new DV Mechanism replacement.

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Fix the spring at red position (blue = old)

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Error Code

remove and reattach the battery

Sep 29, 2007 | Video Cameras

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