Question about Acer Aspire 5520-5908 Notebook

1 Answer

Acer Crystal Eye Webcam and MSN Messenger

Whenever I try to connect the Acer crystal eye webcam with my msn messenger the following message appears: "Your conversation cannot begin because your camera is currently in use or not plugged in. Make sure your camera is available and try again."
However when I connect the webcam using my desktop icon it works!!!

when I try to start my webcamera in live messenger, I get that its already in use, or not plugged in. it comes up with We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.

when i try to put my cam on

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  • Anonymous Jan 22, 2009

    same here

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  • Master
  • 827 Answers

Hi,
Make sure you are not running the Desktop Icon program first. The camera can only be used by one program at a time.
Now login to Messenger, and click
Tools > Audio and Video Setup, and click Next past the audio settings, and choose USB Video Device from the list. It should work after a couple of seconds. If that doesn't work, try the other device drivers from the list, waiting a couple of seconds each time, until you can see some output in the window. Then apply and you're ready to go.
It's the same deal with Skype, except it's in
Tools > Options > Audio Settings.

Hope this helps

Chris (ziraffa)

Posted on Jan 16, 2009

3 Suggested Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

I've just bought a 7720 and had the same prob. Because i had a limited software support i phoned them and they told me to remove the sample pictures from the pictures folder and any other photo's in there and try it. And it worked, i don't know what it did but i can now use my webcam with MSN

Posted on Jul 29, 2008

  • 46 Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

My first reccomendation is to get the newest driver pack for that webcam specifically.

Before installing, I would uninstall the webcam drivers you currently have, reboot, then clean install the new drivers.

A lot of the time, it's a driver error that can cause that kind of problem.

Posted on Jan 14, 2009

  • 3 Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

I had the same problem and just reinstall version 8.5 of messenger and it works ! good look.

Posted on Jan 16, 2009

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