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FF and Rewind are functions of the reels, not the capstans. If the reels fail to rotate in response to capstan-driven tape motion the unit will assume a broken tape or end of tape. I think you have a mechanical reel drive system failure. Take it to a shop for evaluation and correction.
The problem, according to messages on your site, is that the belts are old and have stretched. There is a great step by step tutorial on www.Instructables.com with pictures and all. Parts are not too hard to find on search engine. Looks like less than $25 to fix.
95% of all tape deck mechanical issues are caused by the belts going bad. if they have not been changed, then goto turntableneedles.com and click on the "find my player" link it will take you to the two most commonly failed belts for your model. They are square belts. If you open it up and see flat belts then email them measurement information by threading a piece of string from around the pulleys where the flat belt is found. ONLY OPEN AND ATTEMPT THIS IF THE POWER UNPLUGGED & YOU ARE QUALIFIED OR EXPERIENCED WITH ELECTROMECHANICAL DEVICES.
Hi what has happened is when you pressed play the tape head that reads the tape has come up as normal this locks the door as you cant open it when its playing but instead of the tape head releasing and going back down into start possition it has become jammed in the tape itself. You have two options turn off at mains and give it a gentle bang a couple of times this might free the tape and let the head go back to start possition its upto you how hard you tap it but doing this usually works and will allow you to get the tape out failing this then its going to be a case of stripping it down till you can get access to the tape head and be able to free it from the tape allowing door to open let me know how you get on ok and if you need further assistance
It sounds like the drive belts on the deck have broken (not allowing playing, FF or REW) and/or the tape got "eaten" meaning the tape itself has wound itself around the rollers and cannot free itself. I strongly doubt this is an electrical issue. Definately sounds mechanical.
As far as the door not opening, there's usually a hook that holds the door closed. If the unit is mostly disassembled, look near one of the sides of the door for a metal hook. It's normally spring loaded and can be moved manually. That should free the door. If your tape was eaten, it might take some gentle persuasion to unwrap it from the rollers.
capstan belt may be failing. check this by removing lid and touch the capstan flywheel when running. if it is easily stalled/slow to come up to speed and or the belt slipping badly then belt will require replacement.
I just got two tapes out of my WR535 this morning.
I removed the top cover by taking out the screws on the lower sides.
It was obvious that the drive belts were stretched out. This seems to be preventing the doors from opening, as the transport mechanism seems to be in PLAY mode without the belts functioning.
WIth the cover off you'll be able to see the mechanism that opens the door. There's a small nylon piece that prevents the mechanism from opening the door. Push it downwards with a small screwdriver and the OPEN button will function. You can now retrieve your tapes.
I was just looking online for a service manual to see if it's worth trying to change the belts. Not sure yet.