Question about Canon imageRUNNER 1023N Black and White Copier

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ImageRunner 1023n is printing vertical bars on page edge

Our printer is printing vertical bars at the edge of the page. Is this something I can fix with a simple parts replacement?
Thanks in advance,


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  • alanforsythe Jan 17, 2009

    Thanks Officetech1 - I really appreciate your candid response.

    After asking around I found that the problem began when someone in the office removed from the tape from a toner cartridge before inserting it into the unit. The toner is everywhere. I have cleaned the drum manually and ran the internal cleaning routines but the vertical lines persist. Is there another component I need to clean or does the unit need an overhaul?



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Needs a new drum unit most likely if the narrow glass is spotless clean on top. If you print and get a line, then its an internal problem and usually just the drum.

Posted on Jan 16, 2009

  • Mike Jan 17, 2009

    Maybe toner is on the laser unit glass. There isnt much more you can do. Actually when toner spills all over, you can really just about destroy a machine like this. I would drop it off at a Canon dealer or service center. It will cost more to call them to your site and they might want to take it back to the shop. Could cost a few hundred dollars in labor to get all cleaned out and running right again. Good luck!!



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