Question about Philips GoGear SA5285/37 Digital Media Player

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Freezing and need to free room

Hi i just bought a new philips mp3 8gb and its freezing and i have only used 2gb of the player and the thing is that it is telling me to remove 10 megabites so it can refresh again even though i havent even been able to add all the music i wanted. what do i do? please help!!!

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For these kinds of problems, it's better to format your player.

Thank you

Posted on Jan 16, 2009

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1 Answer

I formatted my Philips SA1922 2GB MP3 Player and didnt copy file folders now i cant play music and cant find where todownload firmware


when you format any drive you erase everything that is on them. you need to find the original files from the manufacturer to rebuild your system. philips should have files to download on their website philips.com. make sure your item is registered and they should give them to you for free. next time be sure to only delete your files. and only format first time use storage devices. the player should have already been formatted for your use.!!!!

Jun 11, 2009 | Philips GoGear SA178 MP3 Player

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Need of philips gogear media converter


That same thing happend to me,No problem,just go to a Wal-Mart,and Find the place where you bout you're philips mp3 player,Now,get the one you bout and bring it to the closest cashier,and tell them you need to get the CD rom with the soft ware on it,because you currently lsot you're old one.They will replace it for free/small fine.i got a new one for free,in the small little white involope thing.so yeah.hope i helped.You're probebly not gonna find this software easy and availible as a free download online.;P

May 05, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My gogear freezes every couple of minutes!


Update the firmware first

It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Mar 11, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

My Phillips GoGear 8gb won't stop freezing while it updates


You need to go to Philips website, get the updated version of the Philips Device Manager, and then click on the Update tab on the NEW device manager to update the firmware on the player. It will resolve the freezing issue.

Feb 27, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Bought my daughter the SA 5285/37 yesterday. Opened it, plugged it in, transferred two files, then it froze. Pushed the reset button as we had only done two files, but now it when it powers on it only says...


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.

-Tha Mp3 Doctor

Dec 27, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Philips mp3 iTunes Compatible


nope you have to use windows media player and sync them in

Nov 28, 2008 | Philips GoGear SA3125/37 MP3 Player

3 Answers

Philips 4gb mp3 player


Actually ma computer has been formatted nd nw i m not able to connect my mp3 to my pc..........plz can u help me...

Sep 09, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Help please


You must run a repair using the Philips Device Manager that came with the CD. After you have done that, you must run the "update" with the Philips Device Manager.
Repair=1 time fix
Update=permanent fix

Jun 03, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

2gb Phillips go gear


Some older Philips models are not compatible with Windows Vista.

Which model do you have?

May 26, 2008 | Philips GoGear SA178 MP3 Player

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