I am not sure I thouhgt it was because I left it on to long, but that has not resolved my problem. I purchased new games and movies thinking that it was a disc problem, but no luck. The damn thing just sits there no spinning or anything. Please help
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It sounds like there's an error with the laser that reads blu ray media as PS3 games and blu ray movies are both stored on blu ray disks which is read by a different type of laser then a dvd is read by. There's nothing you could do to fix that on your own, the only fix I've heard of is sending it in to Sony.
I've been told that Blue Ray movies don't work on PS3 unless you use an HDMI cable; but I haven't tested that. Also, some Blue-ray on PS3 load as movies, some load as games depending on the content. So check the automatic play feature, see if you can select the BD from the video
section. On your Xross media bar, go to videos and see if there is a blue disc
(BD-rom), click X.
Also make sure that the movie is actually blue-ray. Some old HD movies are sold off on eBay, etc as Blue ray when they aren't. Check it on Blueray.com, if the movie isn't listed it may be HD only.
f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.
If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.
Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.
Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.
If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.
**EDIT** Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/
The PS3 uses a different laser for DVD's, Blu-Ray disks, and CD's. It's
quite likely that just the Blu-ray diode has crapped out. have you
upgraded to firmware 3.10
For the player to work perfectly the
lens needs to be clean. One piece of dirt can cripple your PS3 and end
up with your PS3 not playing games. This dirt needs to be cleaned off
the lens occasionally to avoid you having ps3 problems loading games.
Try these steps to resolve this issue:
You could be facing a lens related issue or corrupted firmware problem
Update your firmware (if you aren't running the latest already). Yup,
this overwrites some of system software that may have been corrupted.
First, back up your game saves, and any music you have on your HDD.
Format your PS3, this fixes corrupted files on the HDD by
forcing the PS3 to rewrite them.
3. Try cleaning the blu-ray drive lens with a Blu Ray Lens Cleaner
if this does not help, i suggest should be send to Sony for
repairs in case your PS3 is under warranty your replacement drive may
be covered still you need to check with PS3 customer support, Laser
replacement would cost you around $130.
Hope this helps, and please do rate my solution, Happy Holidays and Happy gaming ahead!