Question about Jenn-Air JCD2290HES Side by Side Refrigerator

1 Answer

Not defrosting into tray

When the freezer goes through its defrost cycle it leaks water into the freezer, where it freezes into a big block. There is no water in the tray under the fridge. I had this problem once before and I can't remember what I did to solve it. I know it was an easy fix. I would appreciate any help.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 175 Answers
Re: not defrosting into tray

You have a blocked drain tube in the bottom of the freezer. Remaove all the shelves and stuff from the freezer and then remove the back wall. At the bottom under the coils there should be a drain hole. It may be covered with ice or have food stuck in it. Clean it out with swarm water or a steamer and if it keeps happening, take a piece of solid copper wire and wrap it around the heater coil just above the drain a few loops, then shove some of the copper wire down the drain. This should put just enough heat into the drain when it defrosts to keep it from freezing again. Good Luck!

Posted on Jun 20, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Water dripping


Dec 02, 2011 | KitchenAid Refrigerators

1 Answer

Frigidaire Fridge Freezer forms huge iceblock inside fridge back wall. It freezes up whatever is stored in fridge i.e. vegtables, cheese. Water leaks onto the floor from under the vegetable containers. ...

the defrost drain pan is plugged up,you need to defrost it and run a wire down the drain tray hole so it can drain to the bottom as it defrosts otherwise it defrosts and runs everywhere else and re freezes

Jun 05, 2011 | Frigidaire GLRT86TES Top Freezer...

1 Answer

Water leaks inside

It's due to wrong temp setting and malfunction of defrost cycling. Keep thermostat setting at 5 degree or little less. And don't keep it in minus,as defrost cycle will take longer time. And also you will get less cooling in fridge compartment and also water leaks.Check drain line hose may freezed. And also freezer tray get blocked due to over frosting around freezer. Defrost manually by unplug your fridge and after defrost all ices, plug again and keep correct temp setting. Thanks.

Feb 01, 2011 | Whirlpool 21.0 Cu. Ft. Frost-Free...

2 Answers

Frigidare Mod.FRS26H5AS Leaking water into bottom of freezer where it freezes then leaks out door

I had the same issue.. I checked this web site and found the solution (on another post).. It was the drain of the fridge being blocked.. I didn't know the existence of such drain.. it turned out that it got blocked with some dust, therefore with every defrost cycle, the water was not going down to the evaporator tray, then going inside the fridge (eventually freezing), then overflowing to the outside doors.. Check on youtube for videos on how to open the fridge and clean this drain.. Have fun..

Feb 21, 2010 | Frigidaire FRS26H5AS Side by Side...

1 Answer

Water pools and freezes at bottom of the freezer. When tray is full water leaks out of freezer onto kitchen floor.

I am uncertain as to what you mean by "when tray is full"? However, you probably have a clogged drain in the freezer compartment. During the defrost cycle, which usually occurs every eight hours, defrost components (defrost thermostat & heater(s) ) melt the ice that has accumulated on the evaporator coil in the freezer compartment. The water from the melted ice drains through a hole in the freezer compartment (behind the freezer's rear panel) and accumulates in a drain pan below the refrigerator. This water should evaporate over time, whereby you should not have to regularly empty the drain pan. If the drain hole is clogged (usually from algae or other debris, etc.), the water finds another path to flow (which is inside the bottom of your freezer compartment). This water will usually freeze. Water will then flow toward the front of your freezer compartment and out of the door on to the floor when you open the door.

Contact an appliance service company to unclog your freezer drain. Also have them check your defrost components (thermostat & heater(s)).

Feb 15, 2010 | Frigidaire Refrigerators

1 Answer

6 yr old side by side inglis fridge/freezer. water

can be from an obstruction (i.e. food or debris) or incomplete defrost. water forms around the drain during defrost cycle and ices up when cooling cycle comes on. defrost the drain and try installing a heat probe part#819043 made by whirlpool.its a metal rod that wraps around the heater and goes into the drain opening to prevent the drain from icing up. hope this helps.

Oct 21, 2009 | Kenmore Refrigerators

1 Answer

My frezeer side has water leaking out and freezing in the bottom of the freezer

remove food
clean/defrost ice built up inside freezer at bottom of evap coil tray where water leaks down in a defrost cycle at back of freezer.

clean the drain line, find it under the fridge it drains into a pan, then blow back up though it.

Oct 02, 2009 | Frigidaire FRS23H7C Side by Side...

2 Answers

Kenmore / GE side by side defrost drain keeps freezing up

Check under the base, the tube must be clear to the water tray, often there is a rubber flow restrictor, this either perishes or blockes, either way remove it, defrost over night and then turn back on, should then work ok within 24hrs. Regards Adbvisor

Aug 15, 2007 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Defrost Problem

there is a drain in the middle of the defrost water collector and it is probably blocked - usually with ice. dry ot the tray and put very hot water in to melt the ice. you may have to do several times. do this until water flows away freely

Jul 25, 2007 | Maytag MSD2756G Side by Side Refrigerator

3 Answers

Water pooling and freezing inside bottom freezer

I had the same problem with my LRFC25750 and have finally figured out what's happening! The water that is pooling and freezing on the bottom of the freezer is definitely coming from the defrost cycle. It is pooling inside the freezer compartment because the drain inside the back of the freezer intended to carry the defrost water down to the external evaporator tray underneath is blocked with ice. As a result, the defrost water from the coils overflows the collector under the coils and runs down the inside back of the freezer, pools on the bottom, and re-freezes when the cycle is over. this continues until there's so much ice on the bottom that the water from next defrost cycle runs out on the floor. The "easy" solution is to unplug the unit and let it completely melt out (this could take 24-36 hours). I couldn't wait, so I removed the freezer drawers and their tracks and pulled out the back panel inside the freezer -- saw the ice in the collector and blocking the drain and I melted it away with hot water and verified that water could now flow down to the external evaporator tray. Unless you want to do this, I'd say give it a good 24-36 hours for all the ice to melt away. I think it all started when we left the freezer door ajar for a whole day and probably had a lot of frost build-up on the coils. The next defrost cycle was not enough to clear all the frost and things began to build up from there. Once the drain is frozen, though, you're finished -- the defrost heater doesn;t reach down that far and you have to melt it down completely or it will continue to leak forever. I've heard that you can get a drain heater to ensure that the drain never freezes over or at least so that it is sure to clear with each defrost cycle. I'll post an update if I locate one.

May 21, 2007 | LG LFC25760 French Door Refrigerator

Not finding what you are looking for?
Jenn-Air JCD2290HES Side by Side Refrigerator Logo

81 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4625 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides