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Re: will not spin,
Washing machines may drain but doesn't spin because of the following reasons:
switch may be defective. If it is, the washing machine doesn't spin.
The switch is inside the washing machine main housing near the door
frame. Often you have to raise or open the top or front of the washing
machine to get to the switch. If it's defective, you need to replace
belt may be broken. Many washing machines have one or two belts. If a
belt is broken or badly worn, you need to replace it with a genuine
belt from the manufacturer. (Some washing machine belts are designed
with special characteristics not found in automotive belts.)
The drive motor may be
defective. Many washer brands use a reversing motor. For agitation the
motor runs in one direction, for spinning and draining, the other. It's
possible for a motor to burn out in one direction and continue to
operate in the other. If this happens, you need to replace the entire
spin bearing or basket drive may be worn or seized. These components
allow the inner tub to spin freely inside the outer tub. When this is
the problem, you usually hear a loud sound during the spin cycle. Call
a qualified appliance repair technician.
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Possible fault with the water level sensor , it must send signals to the program controller main board to switch on the motor for the wash cycle only when the water level set is reached. Remove the water level controller unit , check the diaphragm with a blow test , it must switch with vacuum , if not replace.
There are two motors- the drive motor for the basket and a seperate drain motor for pumping out water. It there is standing water in the tub it is possibly a bad drain pump or plugged(say a kids sock) If you pull the drain hose slightly up out of the stand pipe while it is draining and there is full water flow your pump is fine. (will not spin with water in tub) (door lock also needs to work)
There are some out of balance switches on machine to limit speed in spin. Need to manually test.
The tech sheet is probably in the back of the console controls. To check the main motor involves removing the front panel and the p4(by memory, do not quote me on this) connector on the motor control board in the base. Working on the main motor is more involved, not going to cover all the testing neccessary with just your description of problem. Nice washing machine, but there are easier ones to service.
Thanks for using FixYa. Please check the water pump. Either the water pump
bearing is bad or there are some tiny pieces of debris stuck in the water pump.
It is located below the door latch assembly. Remove the front panel and check
the drain pump which is attached with hoses. Remove its clamps and clean the
drain pump. You can also remove the drain pump by unbolting it from the washer
base. If still the issue persists, then check the motor speed control board
which is located inside the bottom of the washer. Please do accept the solution
if the issue is resolved or post a comment for further assistance. Thanks Rylee
CHECK THE PUMP. I had the same problem and after removing the pump (fairly easy) found a clump of stuffing from a hole in a quilt jammed in the impellor. After removing and installing the then cleaned out pump it worked perfectly. Suggest using a regular stainless steel hose clamp in place of the factory clamp that is hard to put into position on the hose to the pump. Be sure to put the clear plastic bag back in place over the pump assembly to protect the pump from water damage.
Or the stater motor on the back has lost a phase
because one of the windings has shorted. If the cycle sounds normal and
it doesn't sound like it's struggling then the problem is probably not
going to be related to the motor. I've found most of these cases to be
related to the control board itself.