Question about HP Photosmart C5180 All-In-One InkJet Printer

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Help, I have a hp 1215 printer which will not work with my new HP Laptop which is using Vista 64 bit. I have tried everything that I can think of but nothing is working. LOLLY

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  • Barry Parks May 11, 2010

    Lolly,
    What is the full model of the printer? How old is it? How can you connect it to your computer?


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Unfortunately there are no drivers for this device for x64 operating systems in existence. That applies to Windows XP and Windows Vista.

You will not be able to use this printer with x64-based operating system.

Posted on Jan 16, 2009

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I have a new lenovo laptop with windows 7 on and have a hp photosmart c3180 printer from my old laptop which had vista on it i tried connecting the printer to my new laptop but it will not print please...


Hi m_morris9,

Welcome to FixYa! How are you doing?

You did not specify what version of Windows 7 do you have, whether a 32 bit or a 64 bit.

Please try to download and install the Driver of your HP Photosmart C3180 Printer.


Note: If the link does not open, copy and paste the link to the address bar of your Internet Explorer.


Hope that helps. Thank you for using FixYa.

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Tip

How To Diagnose HP All-in-One Printers


HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing. Download the HP Print Diagnostic Utility by clicking here, then follow the on-screen instructions.

The HP Print Diagnostic Utility is compatible with Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Ultimate (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP

Other useful links:

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I have the photo printer for 4 years, just installed it with original ink cartridges, the printer prints regular text just fine, but in trying to print photos, the photos come out very red with no...


HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

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Go there and try download the Drivers and Utility for the 64-bit Version of Vista. Pretty bad that HP's own website has the info you need, yet they say it won't work.

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Well, I'd say you are out of luck. If you follow the following link, you'll see that this printer does not have any Vista drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=57595&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%C2%BB
This is one of the really neat features of Vista--it's great for the hardware industry, 'cause so much stuff is not supported.
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Hope this is what you needed.Thank you for stopping by Fixya! Feel free to leave a Fixya rating if this helped.

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