When sending print job - does not print and shuts down program
I created a print file in Powerpoint 2003. Sent it to the printer and then Powerpoint automatically shuts down - the file is not saved and the printer's middle light continues to flash. I checked the printer and no file is showing as been in the queue
To test if it was a Powerpoint problem I tried to print the same pictures out of Word 2003 and it did the same thing.
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Are you printing from inside a java program (output) or from a java program editor.
Use the command to Open an output file, have all your output sent to the output file, close the output file properly before you exit the java program. After you finish send the output file to the matrix printer as you would with ASCII file. If the printer is installed properly, your OS should know where to send the output.
You send a print job to the printer and it asks for your user ID which you forgot or threw in the trash. Now the printer will not print, the job cannot be deleted and the computer will not cancel the job.
If the print job is not that important shut the printer down and remove the power cord for about 30 minutes. When you turn it back on the unit will reset and erase any print jobs. This is your easiest solution but only if you do not have to be concerned about the print job.
As far as the computer, you can reboot it also which will erase any print jobs.The unit may not reboot because it cannot shut down the print job. In this case it may require using control + alt+ delete (all at the same time) if any of the programs say that they cannot shut down. You will get the Windows Task Manager and will have to make a selection on the software you want to stop from running. Obviously it will be the print driver.
If you threw the ID into the trash and have not emptied the trash yet, open the trash icon and see if the user name is still there. This may save you some problems and you can retrieve it by moving it back to the original location by clicking on restore all items. This may restore more than you want but any unwanted files can be put back in the trashl
There could be some print jobs stuck in the print queue. Try to clear the print queue first before sending a new print job. Follow these steps:
- Browse to Start -> Run... and type in
"NET STOP SPOOLER" (this will stop the print spooler service)
- Browse to your
windows\system32\spool\PRINTERS\ folder- You should see files there ending in .SPL and
.SHD created around the time you tried to print - delete these files.- Browse to Start ->
Run... and type in "NET START SPOOLER" (this will restart the print
spooler service)- Double click the printer icon in the
lower-right corner of your taskbar to examine your print job queue and browse
to View -> Refresh. Try to print again.
hi, the reason why you can't print it it because your print was set only print for text.. go to the printer properties then set it back to image.. or re-install the driver of your printer might have corrupted..
too much data or not enough memory in your printer to support the job.
Also possibly corrupted data in your powerpoint doc.
if you are using PCL version of the driver, download and setup the PS (PostScript) driver from HP.
There are conflicts with printing PDF/Powerpoint docs using PCL driver.
let us know if this helps. Another thing you can try if possible, convert the Powerpoint into a PDF file and then try printing, but select "Print as Image" in the Advanced section of the print options.
There is probably nothing wrong with the printer, but it may not be be receiving all the dope it needs. Usually the printer needs a CR/LF signal at the end of the file to print. If it doesn't get that it will assume that it hasn't got all the file and will hang. This may be a setting in the application producing the file, or a setting on the printer itself (i.e needing either a full CR/LF signal or just one of these). Don't like the idea that it doesn't print its own test page though....
Are you using a custom written language application or are you using an application such as Word?
It appears that you are using a PJL wrapper around the print job. Please create a print to file (off of the driver screen) and send it to me at email@example.com. I'll be able to look at the job and see what ie happening.
Right now I suspect that you are not clearing out the PJL properly.