Question about Xerox WorkCentre Pro 412 All-In-One Laser Printer

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Unprinted stripes on sheets

When I copy documents there are two unprinted stripes running top to bottom, about 5/8 wide, 3 inches apart. Not always in the same location. The problem is the same whether I feed through the document feeder, or place the original on the glass.

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  • djbrugger Jan 16, 2009

    Thanks for the reply. I have only used it as a copier, never as a printer.

  • diegocut Apr 07, 2009

    excuse my English, WorkCentre pro412 problem on the sheet is printed
    only on the right and very clear, as you can? what's the solution?
    Thanks, DIEGO - ITALY

  • diegocut May 11, 2010

    ok I have to replace the drum? I have to clean the drum, what can I do to mount the scanner?

  • Muggs01
    Muggs01 May 11, 2010

    does the printer print ok normally?


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Hello, excuse my English, WorkCentre pro412 problem on the sheet is printed only on the right and very clear, as you can? what's the solution? Thanks, DIEGO - ITALY

Posted on Apr 07, 2009

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Could be the drum causing the issue or the scanner assembly.

Posted on Jan 16, 2009

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Contact HP Customer Care.

Read this HP document:

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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