Question about ASUS Eee 4G Notebook

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No internet connection....

A window displays that a connection is unplugged which it is not I check all the wires in the modem and my sons computer still has no internet my daughters however works fine

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Could do wifi, might need a new cable, mine just fried up last night, could go into the start menu then settings click on network connections, and tell me what you see in that menu...it could be as simple as that jack is just broken

Posted on Jan 25, 2009

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1 Answer

Can not connect to internet


For wireless:

-Some laptops do have a wireless switch. Make sure it is enabled.
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For wired:
-Check physical connection. Make sure the Ethernet cord is securely connected.

Both wired and wireless:
-Check IP address if its valid, if its valid it means the laptop is connected on the network.
-Check the lights on your modem to check if the modem is getting Internet or if its online.
-If you have a Windows 7 or Windows Vista, you can go to "Network and Sharing Center" check if where the red "X" mark. By checking it you can tell whether the problem if between your Internet provider to your modem or its the network.

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That's usually your router, not the computer. Sounds like your computer is connected to your router, but IT is not connected to the internet.
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1 Answer

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f your modem isn't getting an answer from your ISP
  • 1 Make sure that the cable is correctly connected to both a phone line and your modem and that, if you're using an external modem, it's connected to the PC.
  • 2 Dial the access number for your Internet service provider (ISP) with a regular telephone and listen for a data tone. If you don't get one, then you have the wrong number or your ISP is down.
  • 3 If your modem is internal, skip this step. Unplug the power cord from your modem and shut down your computer. Plug the modem back in and restart your computer.
  • 4 If you have another modem cable that you can use to connect the computer to the modem, swap it with your current cable to rule out a bad cable.
  • If your connection is refused by your ISP
  • 1 Make sure your username and password are still correct. These are usually entered through a connection program that your ISP provided. You will probably have to retype your password, as you won't be able to read it on-screen.
  • 2 Locate the TCP/IP settings for your computer. In Windows, these are found in the Network and Dial-up Connection control panels. In Mac OS 9.2 and earlier, they're in the TCP/IP control panel. In Mac OS X, they're in the Network section of System Preferences.
  • 3 Check that the host name and domain name information are correctly entered in the TCP/IP settings. This information should have been supplied by your ISP.
  • If your connection is accepted but you can't load Web pages or send e-mail
  • 1 Call your ISP's support number to find out if you have been affected by a service outage.
  • 2 Unplug the power from your modem (whether it's telephone, DSL or cable) for at least 10 seconds, shut down your computer, plug the modem back in and restart your computer.
  • If your connection seems too slow
  • 1 Set your Windows computer to MS-DOS mode: Click on Start, Programs, MS-DOS Prompt.
  • 2 Type "ping" followed by an Internet domain name--for example, www.google.com or www.yahoo.com. Macintosh users with OS X can use Apple's Network Utility program to "ping." Earlier versions of Mac OS don't have it built in, but freeware programs are available on the Web.
  • 3 You should get a report saying how many milliseconds it took for your "ping" to reach the destination. A computer communicating with the Internet via a 56-KBps modem connection might typically have a 0.3-second (300-ms) or longer ping. Anything longer than 5 seconds (5,000 ms) indicates a problem with your connection that might be the fault of your ISP.


  • Read more: How to Troubleshoot an Internet Connection ' eHow.com http://www.ehow.com/how_113839_troubleshoot-internet-connection.html#ixzz15EpuN33C

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