Question about NorStar M7324 Phone

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Main system problem

Can you tell me how to re-start the main system?
we beem losing some programs or datas from the system?

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  • preferredlim Jan 16, 2009

    the company lost some programs and some lines are not working and what we basically need is to program the system again but we don't know how to do it?
    do we need to have any special tools to do it?

  • preferredlim Jan 17, 2009

    where can i find that cd or what is the e-mail address where i can downloaded?

  • preferredlim Jan 22, 2009

    no we don't have the originall cd so we can download the system with no problem?

  • Vanja Djuric
    Vanja Djuric May 11, 2010

    you want to format your PC, or reinstall the whole system?
    you can reinstal the system without losing any data, but your programs, and games will be lost... or you can format, and install a new system, and have your PC right on start, yust the way you bought it...
    p.s. you will lose all of your drivers in both ways...


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You just need a bootable CD, that is a CD with the operating system you want to install, or reinstall... and while starting your system, press f8, or delete i think, select boot from CD... and te new instalation will begin... folow the instructions, and there will be no problems... in one moment you will be asked if you want to format your hard disc... if you select YES you will lose everithing on it... so you shoul burn important stuff to a CD..
note: there is a big possibility that you will lose your data anyway, so burn them...

you can buy a bootable CD/DVD.. or you can download it, illegaly, or legaly... that is your choice... but that is all you need, and offcourse, you will need new drivers... Sound, Video......

Posted on Jan 16, 2009

  • Vanja Djuric
    Vanja Djuric Jan 17, 2009

    well you can buy it... i'm not sure where... now, are you using a licenced OS, and what OS do you want to have? you can also make your own bootable CD

    see HERE or HERE

    do you have the originall CD of the OS ( operating system ) that you are using now?

  • Vanja Djuric
    Vanja Djuric Jan 26, 2009

    you only have to have the key for this system... a "crack"... you should be able to find the new system in any "illegal" CD shops...


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1 Answer

Unable to dial 1800xxx or any other 1xxxx numbers

The things that control restriction (TRS) is class of service and Allow/Deny codes, or it may be in the dialing restrictions of the station.

Your system administrator or manual will have specific instructions on how to program the system as it's beyond the scope of a free and public forum to tell you how it's done. Once you understand it, it's a pretty simple program. In the U.S., we actually screen up to 10 digits, allowing 1800,1888,1877 etc. and denying everything else. We don't have the TA-616, but we do have the TA-624/824. Programming gives you about 20-25 allow and deny tables. If you do score a manual, check out TRS.


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Ring need only 1 phone, how can this

Unless someone stripped the documentation from the product, there's a set of manuals and a CD with programming software in the box. In a system as complex as this, couldn't you at least take the time to open one or the other and read? At the very least, start at page 10 of the PROGRAMMING manual (PT programming) and it will tell you how to set the date and time. Pay attention to system programs 400 and 408-410. That's where you tell the sytsem how many lines and where they ring.


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Lucent Partner 18D phone loses speed dial program after power outage. Is there a backup battery that needs to be replaced?

At the phone: No

This phone is attached to a Partner panel somewhere in your building most likely. At that panel there is either a slot card or a carrier box with several cards in it. One of them is the processor card, on that card at the front should be an area at the bottom w/ a "+" plus sign on it, move the black (usually that color) slide and there will be a carrier for 2 AA batteries (or AAA), replace those and the info should be saved. Alternatively some of these system have a PCMCIA memory card that you can use to back them up and then restore them if something goes wrong later. If you find the main phone on your system (usually 34 button) it may even tell you the batteries need replaced. When we install we also highly recommend hooking the main phone system to an APC backup, even something as small as a 500-600 series just to both protect your investment and in small outages eliminate the worry of this problem.

Hope this helps you.

Apr 28, 2010 | Lucent PARTNER18 Corded Phone

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I have 4 model 954 phones in my system. When the ac cord is pulled out of the wall by accident or we lose power the phones all ring as if they are on hold. I cannot get them to stop ringing ? What should I...

Sounds like the extension numbers defaulted when it powered back up. To program extension numbers press program and the down arrow til the display says Extension No. then press the right arrow press the up or down arrows to select the desired extension number(11 through 22). Press save to store. To prevent the data from being lost when the next power outage occurs, make sure the 9 volt batteries are still in good order.

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I can give you the fast answer and the slow answer. Fast one is to go to the main phone, press PROG and dial **1234. The system should go into programming and you will be looking at system program 000. ENTER. From there, using a combination of the SEL, FWD and CONF keys, you should be able to navigate around the time change, using ENTER or STORE to save it.

The arder way is to grab the manual here and start reading it from page 12 then follow the instructions on page 16.

Keep in mind that TDA programming is usually done from the master phone, or any phone assigned programming status. It may be all or NONE.


Apr 15, 2009 | Panasonic KX-T7636W Corded Phone

1 Answer

Norstar M7324 - how do you setup a call log?

This is real close to one of the "if we tell you we have to kill you" questions.

Call log is set up in two ways, by the system and by the station. A system has 250 entries in the pool and they are parted out the the station by whatever the user wants. If you alter the pool, you may lose all data, so figure out who is using the log and how annoyed they will be if you start clearing it.

Try the one that starts the log on your set first. Press FEATURE **USER and password **BASIC
Ooh, programming.

Key in your set number and step down to call log. optns. If you have any space allocated, you can tell the system what you want to capture. If you don't......

Here's where CALL LOG SPACE comes in. You now get to go into system programming and allocate space for your set. If you **** up someone else's space, then they will lose their log.

This is the best answer I will give in a public forum, but it should be enough to get you started. Your Nortel installer can do this in less than 30 minutes. If you're familiar with programming and have the system coordinator's guide you should be able to look up the keywords and figure it out. 20-50 are nice round numbers, depending on the number of people who use the pool.

You may contact me via email with your sytsem model if you need additional help.

Good Luck,


Mar 24, 2009 | NorStar M7324 Telephone

2 Answers

Change name that comes up on display phoned

Name programming requires access to system programming. If you go to the main phone and, without picking up the handset, press PROG and dial **1234 and ENTER, it will go into programming mode. Dial 004 and you are looking at the Ext Name screen. An ENTER at this point starts at 101 OPERATOR (default). Now just start pressing the letter keys and the right arrow to spell out the names. The keys press 7 times for ABCabc2. Punctuation and special characters are under the 1 and 0 keys and STORE or ENTER saves your work.

When I install my systems, I let everybody have access to the programming by class of service. You may be able to program from any phone in your system, it depends on the installer. The phone that rings when you dial "0" is probably the main phone if you can't program this from your own phone.

PROG exits programming.


Mar 11, 2009 | Panasonic KX-T7630 Corded Phone

1 Answer

When prompted I can't leave a message in any mailbox.

Having to reprogram the system every time has nothing to do with the voicemail. The battery in the preocessor is bad, and not holding the programming telling the phone system where the vociemail is.

The partenr mail VS might be going bad. You can try to reset it, but then the system loses programming.

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Check Printer message on our Panasonic KX-T7433

Fix the printer. If you don't have or never had a printer or data capture device, then the quickest way, I think, is to turn off the phone sytsem, wait 20 seconds, and turn it back on.

We have a lot of TD systems but never have this problem until someone trys to print a report to the missing printer (802 programming commands).

If you are in a motel or some other facility that uses the printer for billing you will lose all calls in the buffer. You may also have some sort of data capture device that you will see connected to the cabinet's DB-25 connector on the side of the box. Try to trace out where the cable goes and see if that unit is still working.


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GE phones are manufactured by:
Thomson, Inc.
P.O. Box 671988
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Their customer service number is 1-800-448-0329. If they can't get a manual for you, they should be able to answer your questions.
Hope this is what you were looking for.

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