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Security updates seem to be preventing IE7 from opening

(This problem started on 6/15. I was away for the weekend, so am picking up on it again.) Problem: When I'm online, Internet Explorer 7 won't open web pages...I get an error message saying that IE cannot open the page. All conditions such as internet access, the site not being busy, etc are OK. I did System Restore to 6/15, BEFORE Security Updates were downloaded, and IE works normally. I have disabled Automatic Updates and, by a process of elimination, I have started to delete the Security Updates. The first UPDATE I deleted was KB935839, and IE works normally again. There are two updates from 6/15 that remain on my computer: KB935840 and KB929123 and, as I say, IE seems to be working OK with those updates installed. There are two other security updates that have been downloaded but I have not installed them. Any comments and suggestions will be welcome. p.s. I went to the Microsoft support site and logged on to XP Newsgroups because I wanted to post this question there. Everything in my use of that site seemed normal but when I clicked on "New Thread" and "Question", to post a question, nothing happened. I went to other Newsgroups there, as well, and the same thing...I was unable to post a "New Thread" because nothing happens when I click on the "New Threads" options. Many thanks! RonInRI USA

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Re: Security updates seem to be preventing IE7 from...

Make a system restore point, install one update at a time and if you run into the same problem, restore. As for the MS newsgroup... are you registered and logged in? I would also recommend regular backups of your computer. Save the backups separately from the computer for safety.

Posted on Jun 19, 2007

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When opening any pdf file internet explorer gets stop working and browser restart. Reader.exe faulty module

Check for any updates and optional updates in control panel.
Run Windows Update in Windows 7

Using Windows Update in Windows 7 keeps your laptop and desktop computer safer.
Microsoft periodically releases updates and security fixes.

By loading these updates, you are keeping your Windows computer safe from viruses, spyware and malware.

With Windows Update, you have the ability to download updates and choose when to install, automatically have updates applied, check for updates only and/or never check for updates.

Click "Start," "All Program" "Windows Update."
Alternatively, you can click the "Start" orb and type Windows Update in the instant search box.

Windows Update appears in the list for you to choose.
Click "Check for updates;" it is located on the left hand-side of the open window.

Windows 7 begins checking for updates.
They are categorized as important and optional.
Click the "Important Update" link and choose all that apply.

Once you are finished choosing your important updates, click "OK."
Click the "Optional Update" link and choose all that apply.

Once you are finished choosing your important updates, click "OK."
Click "Install updates."

Windows 7 downloads your updates and installs them.
A reboot of your computer is required once the update process is complete.
You might also try this for IE 7 not sure about IE 9
Fix Adobe Acrobat or Reader 9 Crash on Internet Explorer 7 Problem

Adobe Acrobat and Adobe Reader 9 enable the computer to view PDF files.
These applications also install an add on, or plug in a small software that adds extra features to a programto Internet Explorer 7, enabling IE7 to load PDF files from within the browser.

If conflicting add-ons are installed to the browser, or if the Adobe Acrobat or Adobe Reader software is not properly installed, however, IE7 will crash whenever it attempts to load a PDF.

Open Internet Explorer.
Hold down "Alt" to show all of the toolbars.

Click "Tools" from the menu bar.
Click "Internet Options."

Go to the "Advanced" tab.
Click "Reset" to revert the Internet Explorer 7 settings to default.

Click "OK."
Restart Internet Explorer after resetting the browser.

Return to the "Tools" menu and click "Manage Add-ons."
Wait for all of the add-ons to load in the right pane, then look through the list to find the add-ons labeled "BHO" or "Browser Helper."

Click each add-on with "BHO" or "Browser Helper" in the name, then click "Disable." Restart IE when finished.

Download the Adobe Acrobat or Adobe Reader 9 software from the Adobe website, if you do not already have the setup program on your computer or on disc.

Click "Start."
Click "Control Panel."

Click "Programs," then click "Programs and Features."
Scroll to "Adobe Acrobat" or "Adobe Reader 9."

Right-click the program. Select "Uninstall" from the context menu.
Follow the onscreen directions to remove the software from the computer, then restart the PC.

Log back in to Windows and click "Start."
Click "Computer."

Navigate to the folder where the Adobe setup file is saved or insert the Adobe Acrobat CD.
If the file is saved on the computer, double-click the file to launch the installer.

Follow the onscreen prompts to reinstall the plug-in to Internet Explorer 7.
Restart the PC when the installation is complete.

Open Internet Explorer 7 after booting to Windows.
Open a PDF file from within the browser to test the browser.

Dec 10, 2013 | Operating Systems

1 Answer

My yahoo mail inbox is just not opening

heello mam....Suggested cures range from Update Adobe Flash Player and Java script to clear IE7 cache, cookies, and browsing history. Different things seem to work for different people. It's causing attachments to not show, 999 errors where it won't let you do a particular action and some people cannot send receive delete or move mail.

Aug 18, 2011 | Operating Systems

2 Answers

Windows security center can't be started and when i turn it on in the security center to automatic, it's solved but after a minute, it seems disabled agai. please help me! are this sort kind of viruses?

Windows security center monitors checks if you have a firewall and anti-virus solution and also checks if automatic updates are on. Below is a screen capture of what it should look like, if it is titled different or looks quite different except for options being off instead of on you have a bug.

I have removed plenty of bugs from computers with users who use lots of Facebook apps.

If your anti-virus software does not find anything try these steps.

Run system restore and pick a restore point before problem started.
If system not working (which is likely if you've got a bug) you will need to restart in "Safe mode" to do that keep hitting F8 when computer restarts

Once restored run windows update, update antivirus definitions (if you don't have one microsoft have a free one "microsoft security essentials") and then run the windows Malicious removal tool. To this go to start menu select run and enter "mrt" and hit enter do a full scan.

If security center still not working go to control panel - Administrative Tools > open services. Find the security center service double click to bring up properties check service status; If not "Started" then change startup type to manual then press start button and then exit out.


Dec 31, 2010 | Microsoft Windows XP Home Edition

1 Answer


It might have been caused due to some problem in internet explorer 7(IE7)

Try to uninstall IE7. You can use the following method if it does not show up in add/remove programs.

IF SP3 was installed AFTER IE7, you MUST uninstall SP3 first, uninnstall IE7, then re-install SP3. If SP3 is NOT installed, simply follow the procedure as shown.

Step 1:

Make hidden files and hidden folders visible
Click Start, and then click My Documents.
On the Tools menu, click Folder Options.
Click the View tab.
In the Advanced settings list, under Hidden files and folders, click Show hidden files and folders, and then click OK.
Step 2:

Uninstall Internet Explorer 7
To uninstall Internet Explorer 7, follow these steps:
Click Start, and then click Run.
In the Open box, type %windir%\ie7\spuninst\spuninst.exe, and then click OK.
Follow the wizard instructions to uninstall Internet Explorer 7.

Jul 27, 2009 | Microsoft Windows XP Professional for PC

2 Answers

Exactly same problem

Because of security fixes it is unwise to revert back to IE6. Simply install IE8 and don't use it. Try Firefox, Safari, or Opera for your web browser. Microsoft products are ALL designed to be updated regularly. Probably the fastest way to fix the error is simply wipe your hard drive and reinstall the operating system. I think I would try repairing your IE6 installation if you have not tried that already. Control panel, add/remove programs area will have the option.

Jun 05, 2009 | Microsoft Windows XP Professional

1 Answer

IE 7

Yes you can upgrade your Internet Explorer to IE7 (assuming you have IE6 right now)

You can download and install IE7 from Windows updates or go to the Windows Support Site to download it at

Only upgrade to IE7. Do not download and install IE8 Beta. It is still in testing. IE7 will not cause any problem with your HP Pavilion.

Jan 31, 2009 | Microsoft Windows XP Media Center Edition...

1 Answer

Gmail and google won't open

Reset IE7
1) Click Start button-> Control Panel.
2) Change to Classic View on the left pane and double-click the Internet Options icon.
3) On the Security tab, click Default level button for each icon in the Select a zone to view or change security settings.
4) Click to Programs tab, and then click the Make default button if it is not grayed out.
5) Click to Advanced tab, click Restore advanced settings button in the Settings area.
6) Click the Reset button in the Reset Internet Explorer settings area and Click OK.
7) Click Apply, and then click OK.

Dec 10, 2008 | Microsoft Windows XP Home Edition

1 Answer

I can't open messages in hotmail

I had the same problem not a long ago..I have IE7. if you don't make sure you upgrade to Ie7 at least as it should.
things you need to try: (try in this order and test after trying one at a time)
1. clear cookies, temporary internet files, browsing history
2. update java
3. reset internet zone security to defaults
4. disable filter phishing and test.
5. disable pop up filter
6. tried to add following sites to trusted sites:
7.disable add-ons you may not need.
8. check you antivirus!! and scan your computer.
9. switch to firefox and if it works in firefox.. you may need to reinstall ie.

good luck!

Nov 27, 2008 | Microsoft Windows XP Professional With...

2 Answers

Win explorer still having problem

hello try to check win xp event viewer right click on my computer manage - event viewer check under system what cause the crasch later u can click on the blue link to windows support page maybe where is a solution
good luck

Feb 08, 2008 | Microsoft Windows XP Professional With...

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