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Wedll if this is not a stolen GPS Then the matter is simple. Take it back to the exact coordinates that you set the pin in. Then you will be able to access the pin setup and reset it to a new password. Your only other choice is to send it to Garmin, but if it has been listed as stolen, then expect the cops! No one forgets their pin or fails to remember the instructions for setting and recovering their pin.
Unfortunately, even if you perform master reset on Garmin GPS unit, it
does not reset Garmin Lock security feature, which password-protect most
Garmin electronic devices to deter theft. If you forget the PIN or
password unlock code to unlock the Garmin unit, the best solution is to
bring it to Garmin to get unlocked. “
Since you bought the device used, it's likely the previous owner did not clear the passwords and data. Short of tracking down the previous owner, there is no way to unlock the unit without doing a factory reset. Here's a guide to reset the Garmin GPS units to their original factory settings. http://www.mydigitallife.info/2009/06/09/how-to-reset-garmin-nuvi-gps-device-access-maintenance-mode/
I've been trawling for unanswered questions; this information may
be too late for you (or perhaps it may help you resurrect a useless machine which
you have put away) but it will certainly help others searching for advice with the
You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it. There is no hack, crack, bypass or any other reset option.
1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).
Take the unit to the Security Location you chose when activating Garmin
Lock: it will then unlock without the PIN code and you can then either
reset the PIN or disable Garmin Lock. The Security Location should not
be the owner's home address, but many owners ignore this recommendation.
Many owners choose their workplace or a close friend or relatives
address for this purpose.
If neither option works then your unit
is useless unless you send it to Garmin with proof of purchase. Garmin
charge for the service and if your maps are not up to date then it's
really a waste of money as the investment would be better spent on a new
unit with current mapping.
I hope that you manage to either fix
your problem using my advice or at least can decide whether to abandon
the unit and buy another.