Question about Gateway GT5058 Desktop PC

1 Answer

Mouse is not recognised

There was an automatic Windows update posted this morning, oddly my mouse has stopped working. Control panel - System hardware - mouse
is basically empty, troubleshoot and properties options do nothing.
System Restore doesn't appear to work although the task manager says
that it is running. I've also tried System Restore from safe mode and also tried roll back to previous configuration. Tried installing a new wireless mouse and keyboard and the setup options for this new combination
only allows me to toggle the add keypad only. It's like anything to do with the mouse has been removed.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Gateway Master
  • 1,102 Answers

Control panel and mouse or pointing devices
if you can't fix your settings in there then uninstall your mouse and reinstall
if that does'nt help you'll have to go add new hardware and maually install mouse

Posted on Jan 16, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Mouse not working model 26-141


Make sure the batteries are inserted correctly and have charge if applicable usually located on the underside of the mouse there might be small plastic sticker with a phillips head screw under it rub your fingernail over the top to see if it has a screw or make sure the usb device is properly inserted for wireless or ps2 is inserted correctly I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7 in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar Click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver Click on >> control panel all control panel items mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp. In windows 7 click start control panel hardware and sound mouse you will see the same tabs and options as with xp

Feb 09, 2013 | Computers & Internet

2 Answers

Touch screen not working


The touchpad on the Acer Aspire is built into the notebook itself, which makes the device much harder to troubleshoot or replace. While you can connect a universal serial bus mouse to the notebook if the touchpad becomes unresponsive, attaching any external device reduces the notebook's portability. Although hardware failure can cause the touchpad to stop working, most device-related problems are due to software settings or other conflicts.

Hardware Conflict
Peripheral devices connected to the Aspire can interfere with the integrated touchpad. Disconnect all of the external devices, except for the power adapter, that are connected to the Aspire; then restart the computer. Test the touchpad after booting into Windows. If the touchpad responds, a hardware device is interfering with the pointing device. Reconnect each device one by one to the notebook, testing the touchpad throughout. If the pointing device stops responding after connecting a particular device, the component is interfering with the touchpad. Go to the device manufacturer's website and look up the product model. Check the bulletin board to see if the manufacturer has posted a notice or update addressing issues with device conflicts. If no such update is available, download the latest driver for the component and install it on the computer. b> Disabled Touchpad b> The Acer Aspire 5516 comes with a preset group of keyboard combinations, called hotkeys, that are used to enable or disable devices, configure sound volume and screen brightness, and control the notebook mode. The hotkeys "Fn" and "F7" turn the touchpad on and off. If the integrated mouse is unresponsive, hold down "Fn" and press "F7"; then test the touchpad to see if the device reactivates. If the touchpad still doesn't work, open Device Manager from within the Control Panel. Expand "Mice and Other Pointing Devices," then right-click the touchpad device. If the touchpad is disabled in Device Manager, you'll see the "Enable" option in the context menu. Click it to turn the touchpad back on; then restart the computer. Corrupt Driver b> Windows Vista talks to the touchpad through a program called a device driver. The driver enables Windows Vista to "see" the touchpad and send it instructions. Once the driver communicates these instructions to the touchpad, the touchpad informs the processor that it needs to perform a task, and a specific set of code is performed. If the driver for the touchpad is outdated or corrupt, or if the driver isn't compatible with the OS -- Acer offers touchpad drivers for Windows XP and Windows 7, but these drivers won't work with Windows Vista -- the touchpad becomes unresponsive. Expand the "Mouse and Other Pointing Devices" section from within Device Manager; if Windows detects a problem with the driver, it places a yellow exclamation point or red "X" next to the device. Double-click the touchpad driver to see the error message; then look up the message on the Microsoft Support website for further assistance. b> Touchpad Settings b> Mouse Properties, accessed through the Control Panel, contains several different configuration settings that can alter how the touchpad behaves on the Aspire 5516. On the "Device Settings" tab is the option "Disable Internal Pointing Device When External USB Pointing Device Is Attached." As the option states, if an external mouse is connected to the Aspire 5516, the touchpad will stop working; disable this option if you're using an external pointing device. Clicking the "Settings" button opens the "Properties for Synaptics Touchpad" window. On this screen are the "PalmCheck" and "Touch Sensitivity" options. If PalmCheck is set too high, or Touch Sensitivity too low, the touchpad won't respond to normal touch, making the device seem unresponsive. Hope this helps.

b>

Dec 31, 2012 | Acer Aspire Z3801 All-In-One Desktop Pc...

1 Answer

How do I return "Add a program" to the Control Panel under Programs?


I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7 and windows 8 once you open the mouse you will see mouse and keyboard center link mid page click on that to change your mouse right click
in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar Click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver Click on >> control panel all control panel items mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp. In windows 7 click start control panel hardware and sound mouse you will see the same tabs and options as with xp
Hope this helps.

Dec 29, 2012 | Dell Inspiron 530s Desktop Computer...

1 Answer

Troubleshoot iHome optical travel mouse


which operating system xp windows vista or 7 ?

make sure you have the right mouse select in control panel
make sure you have the right mouse selected click start control panel mouse hardware you will see which mouse is selected
you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers

click start control panel administrive tools computer management device manager scroll to mice and other pointing devices you might see a yellow exclamation mark ! or question mark ? or a red x
right click you will need to update the driver

click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall

make sure you have the right mouse selected click start control panel mouse hardware you will see which mouse is selected in xp

I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop

then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7

in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar

for the double click this will be in the folder options follow previous to get to control panel items
click start control panel navigate folder options tick in the double click to open circle

hope this helps

Sep 15, 2012 | iHome Optical Mini Travel Mouse W...

1 Answer

Stop mouse blinking when start open windows and over screen color resolution and size


make sure the mouse Ps 2 or the usb plug has a good seating if applicable or if its batteries that are good


I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop


then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7


in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar

click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver


click on >> control panel all control panel items mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp


in windows 7 click start control panel hardware and sound mouse you will see the same tabs and options as with xp



Click start control panel administration tools computer management device manager scroll to display adapters + to expand you might see a yellow question mark ? or exclamation mark ! or a red x right click select reinstall drivers
You might need to upgrade your graphics card drivers

you might have to remove your graphics card to make sure the socket is clean
restart your computer the reinstall it this should activate found new hardware wizard
if your computer came with a mother board disk the drivers could be on it

click start control panel display desktop you can select a different desktop from the drop down list
or a browse button where you can select different pictures this may vary depending on your operating system

also you can change the settings for more or less pixels or from the drop down list pick the appropriate level of color range or troubleshoot also select advanced then general dpi normal size,larger size or custom settings
always click APPLY after making any changes


hope this helps

Jul 20, 2012 | Computers & Internet

1 Answer

I have a systemax syx-ms-7309 ser#106603641 i need to know the specs im having issues keyboard or mouse wont work and monitor yurns on says no signal and no picture but the toer has powe to it but th


first the monitor

Test all power and data leads that attach to your hard drive IDE,SATA

the leads from your (motherboard to your hard drive) make sure they have secure dust free connections and are not faulty or just replace them they might be faulty


if its a 40 pin flat ribbon type it will be the first to fail


make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty


even something as small as a faulty electrical fan and its lead can cause you problems

computers need all power and data to continue through every working device and to have an end so any faulty leads will end up with a computer error


make sure your graphics card is securely seated with no dust built up or in the socket

if you remove your graphics check the socket to make sure its dust free


restart your computer then reinstall it this should activate found new hardware wizard


try blowing out all of the dust from your keyboard using a fine air blower from an air compressor making VERY sure there is no MOISTURE in the lines.

dust causes static which causes lots of problems with a computer and its parts

if by now you gan get a screen
you might have to uninstall your keyboard restart your computer then reinstall it


make sure the lead connection is secure and dust free (if applicable)

make sure the usb device is inserted correctly into the Ps2 or usb port (if applicable)

click start control panel administration tools computer management device manager scroll to keyboards also mouse you might see a yellow exclamation or question mark ! ? or red x you will need to update driver right click to update driver

if your computer came with a motherboard disk the drivers could be on it
this will apply to your mouse
you might have to uninstall the mouse and its drivers then restart your computer then reinstall the mouse and its drivers

click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver

click start control panel mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp

in windows 7 click start control panel hardware and sound mouse you will see the same tabs and options as with xp


hope this helps

Jul 16, 2012 | Systemax Ascent PC Desktop

1 Answer

My mouse stopped working...how can i fix it


make sure the lead has a secure connection and is not faulty also
control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot or select properties under driver you can update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
hope this helps

Nov 22, 2010 | Computers & Internet

1 Answer

Have a pcl wl01, both usb & mouse lights on, pc will not acknowledge...nor will update mouse driver help..


Start button ---> Settings ---> Control Panel ---> System ---> Hardware Tab ---> Device Manager

Locate the "Mouse and other pointers", expand menu, and uninstall all mouse/pointers. Power down, plug in the mouse, and re-boot. Allow Windows to discover new hardware (the mouse) and it will install a generic driver to runthe peripheral. You can then go back to the device manager, right-click on the mouse, and update the driver if necessary!

If this does not work, you may have a problem with the USB hub... follow the same instructions as above, but remove the USB (at the bottom of the list). By allowing Windows to discover new hardware, you'll at least get a basic-functioning driver that you can then upgrade/update later!

Hope this helps!

-- RT

Sep 03, 2009 | Computers & Internet

2 Answers

Message saying alps pointing devive has stopped working, can still move mouse pointer but cant use the scroll function


A possible fix for the Alps problem Your Alps pointer problem is probably driver related. To fix it:
1. Open Windows Explorer
2. Right click on Computer & choose properties
3. Open Device Manager (Admin password may be required)
4. Under Mice & other pointing devices, right click Alps pointing-device & choose Update driver software
5. Choose Search automatically & it will download and install the latest signed driver from the windows repositories & hopefully that will fix that problem.

Jun 14, 2008 | Computers & Internet

1 Answer

I recently bought a logitech LX3 optical mouse...worked fine til i installed the downloadable software from the logitech site...i uninstalled the software and now the mouse doesn't work at all....tried the...


Hi Mary,

Just uninstalling the software won't help. You have to see whether or not your PC detects the mouse on startup. If not, go to the System Properties in the control panel and look for any conflict signs in the Hardware List. If so, you will see a yellow/red triangle with an Exclamation mark in it. This indicates that a hardware peripheral is either conflicting or not installed correctly or drivers missing. Highlight that by a single mouseclick and delete that & close the wondow. Now go to Add New Hardware in the control panel & try autodetecting the mouse. If your OS asks for drivers CD simply insert the Windows CD in your driver & direct its path to autodetect the .inf file and autoinstall the default drivers.

As far as I feel, an opticla mouse such as the one you have mentioned should automatically be installed if you are using Windows XP.

Anyway, try the above and let me know.

May 05, 2008 | Computers & Internet

Not finding what you are looking for?
Gateway GT5058 Desktop PC Logo

47 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Prashant M
Prashant M

Level 3 Expert

2259 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...