Question about Gateway GT5058 Desktop PC

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Mouse is not recognised

There was an automatic Windows update posted this morning, oddly my mouse has stopped working. Control panel - System hardware - mouse
is basically empty, troubleshoot and properties options do nothing.
System Restore doesn't appear to work although the task manager says
that it is running. I've also tried System Restore from safe mode and also tried roll back to previous configuration. Tried installing a new wireless mouse and keyboard and the setup options for this new combination
only allows me to toggle the add keypad only. It's like anything to do with the mouse has been removed.

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  • 1,102 Answers

Control panel and mouse or pointing devices
if you can't fix your settings in there then uninstall your mouse and reinstall
if that does'nt help you'll have to go add new hardware and maually install mouse

Posted on Jan 16, 2009

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this might be a mouse problem
make sure the batteries are inserted correctly and have charge if applicable
usually located on the underside of the mouse there might be small plastic sticker with a phillips head screw under it rub your fingernail over the top to see if it has a screw

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I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop


then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7


in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar

click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver


click on >> control panel all control panel items mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp


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make sure the mouse Ps 2 or the usb plug has a good seating if applicable or if its batteries that are good


I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop


then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7


in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar

click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver


click on >> control panel all control panel items mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp


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Click start control panel administration tools computer management device manager scroll to display adapters + to expand you might see a yellow question mark ? or exclamation mark ! or a red x right click select reinstall drivers
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1 Answer

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Hello eg251, you have to "Update the Drivers" or you will have other problems with "Hardware" too.
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