Question about Thermasol Steamshower Generator AF Series - for 140 Cu. Ft. - SSA-140

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Thermasol Error 5

When I try to turn the unit on I get an error 5 message. How do I fix it?

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Call tech department 800 776 0711

Posted on Apr 21, 2009

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Hi, I have a 2 year old Thermasol steam generator model 140 serial # 140 28543. This unit has been used 5 times in the past year. When I press the timer located in the shower room the 60 min light turns on...


This sounds like you may have some calcium build up in the water feeder or level switch. You can call our tech support at 800-776-0711 and they can help you with the next step to get this problem solved.

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Please call Thermasol tech support at 800-776-0711 and our techs will gladly help you out.

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I have a Thermasol steam generator which had the error code TTMPL and it had to be replaced by the manufacturer. From memory, the error code might stand for "tank temperature monitor pressure low" or something similar. As an aside, the replacement generator just started to show the same error message -- so now I'm two for two -- and not entirely happy.

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This is a communication error please contact Thermasol tech support at 800-776-0711 and we can help you out.

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Funny, mine starting displaying the same thing around the same time. I contacted Thermasol and apparently the temperature sensor in the generator unit is malfunctioning and needs to be replaced. They're sending one to me, i'll let you know if it works.

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how do you know the unit has power?

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call 1-800-776-0711 and get a EVA# to send unit in for repair.

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