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will suggest you try reset the printer, follow the instruction below
to reset your printer, if the problem still persist, replace the cable
that connects the printer to the power outlet. If that did not still fix
the problem, 1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold # and 6 keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.
Hi, To correct my E-90 error I opened the lid and saw that there was a torn piece of paper under the carriage which jammed the carriage so it could not move. Two minutes later, after I moved the carriage by hand and removed the paper jam, I powered off and back on and I'm back in operation. Thanks to all before me who suggested it might be user fixable. Good luck! And Thanks.
Gently pull on the ribbon cable that leads to the print head and it should come across; at least mine did when the Serivce Error 5200 came up. Once in the middle pull the power plug, replace the cartridge, cloase the lid and then power it on. Hopefully this gets you up and running.
Have you tried replacing the ink cartridges? If not I would suggest trying that. If you have replaced them, I would suggest running the program that came with your printer to align and clean cartridges. Since the model wasn't listed you will need to refer to your manual to find information on those options.
Hope this helps. Please remember to rate this information.
some place on the underside of the lid there will either be a magnet of some type that contacts the base when closed. or a tab of some sort that goes into an optical sensor to tell the printer the lid is closed. i dont know this machine but i fix printers for a living. this is not a software issue. sensor problem yes. look on the back of the lid where the hinge is look for a wire to those hinges. if this unit has such a wire check it for damage.
1. Turn off printer.2. retaining button Stop/Reset (red triangle in the circle) press button POWER - indicator it will light up with green color. 3. let go button Stop/Reset, continuing to hold POWER. 4. press button Stop/Reset 2 times, while holding POWER button, after which you will let go all buttons. 5. when indicator is lit BY Solid GREEN - press Stop/Reset 4 times! (this is the key) 6.turn off printer by POWER button, then turn on. 7. You should be set. If it didn't work, try it again, slowly. It WILL work!