When turning power on, power light lights up but nothing else works. LED screen is black. di-di-di sounds when pushing ANY button. However, printer DOES print when copying from computer screen.
Took unit into HP rep store, Best Buy. They said they probably could not have it fixed due to no parts available. Please help/suggestions?
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I am thinking that this is well over a year old, but if not,even if it is under warranty,consider the cost of shipping it back VS a new one.
If you could access the power button you could do a continuity test and see if it is the power button. Then if that is ok, what is it.
I don't believe that the HP site has a checker,so if you did not register you would have to check your receipt. Then you have to get a RMA, but if it is under warrant it might be worth it. If you have any questions please post back,everyone is more than willing to help.
Hi We need to reset the printer, please follow the below steps to resolve the issue.
POWER DRAIN:- Turn off the printer, Unplug the power cable from printer and from the wall outlet.Press and hold ON button for 30-60 seconds.
PARTIAL RESET:- Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait until the ON light flashes, then release the buttons.
----(for below reset cartridges must be removed out)---------
SEMI_FULL RESET:- Remove the ink cartridges, Unplug the printer power cable while its ON, press and hold # and 6 button and connect the Power cord while holding.Wait until the ON light flashes,or wait for 20 seconds,hen release the button.If the printer goes off don't worry release the button and Push the ON button.
FULL NVM RESET:- Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold OK and CANCEL button and connect the Power cord while holding the buttons.keep Holding the buttons until the printer goes off ,release the button and Push the ON button.