When we use the phone part of the machine the connection goes "dead". If I wiggle the phone cord in the port where it is connected to the machine, it will then work. I have tried replacing the cord as well as using a different port, but that does not work. Any suggestions?
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There are a number of reasons why you may not be able to send a fax. Check your manual for troubleshooting tips. However here are some simple things to try. 1. Check to make sure the cord from the outlet in the wall to your all-in-one is plugged into the proper port. There are usually two ports that will accept your phone plugs on the back of machine. One goes to your phone or answering machine and the other one to the line that goes the outlet in the wall. It's easy to plug your cord into the wrong port. Try plugging your phone cord into the other port and see that works. 2. You may have a defective phone cord or the wrong type of cord. Most phone cords only have two conductors in the cord and others have four. Try replacing the phone cord with a known good phone cord and see if that helps.
The power cable goes in the socket on the far left. The phone line goes into the port named 1-LINE and runs to the wall. 2-EXT is for you to connect you phone or fax machine if you so wish.
If it is your first time installing the printer I would take a moment to go through the setup as mentioned in the manual here. It seem the USB port should be connected at a specific point during installation.
If you are getting "no dial tone" as an error on your fax machine, it means that you have the telephone cord plugged into the wrong port on it.
Turn the printer around so that you can see the back of it. If you look closely, there should be three ports to choose from in which you connect a telephone cord. Sometimes they put a little white plastic piece in the ports to keep them clean during shipping ect. If this is the case, go ahead and remove them now.
If you look closely at each port , you might notice that they have text or pictures right above or below them to tell you which one to use. let me explain; if you have one telephone line and wish to use it for both fax and voice calls - you will need more than one port. That's why they mark them.
One of the ports should say "line" or have a picture with a funny little symbol on it. This is the port that you would use if you want to fax someone using your printer. You plug your phone cord into this port on your printer.
One of the ports should say "phone" or have a picture of a telephone by it. This port is used when you want to share a single phone line with both your fax machine and telephone used for making voice calls. To split your line between both fax and phone, you plug your phone cord from the wall into the port marked "line" and take a second phone cord and plug it into the port on your printer marked "phone" and the other end of that line goes into your telephone (voice line).
The last port should say "line 2" or similar and usually has no picture next to it. This is an additonal port to share with a second phone line.
To correct your problem of "no dial tone", plug your phone cord into the socket on the wall and put the other end into the port on the printer that says "line". Now lets test the connection.
Put a piece of paper into your printer, press the fax button and dial any phone number using 1 and then the area code followed by the phone number and press 'start" or "ok" to begin the fax. If you have chosen the right port to connect your telephone cord, you will hear a dial tone first, and then dialing of the numbers you chose. If you cannot hear a dial tone before your numbers begin, then you have not chosen the right port. If this is the case, remove the phone cord from the port you have chosen and try another until you do hear the dial tone.
Do not try to go from your phone jack into your telephone and then use a second port on your telephone to connect a second phone cord that is plugged into your printer/fax. A second phone port on your telephone is most likely for a second phone line to use for voice calls. The majority of phones for residential use do not have a built in splitter that works like a fax/printer does. If you try to use a second port on your phone to split to your fax machine, it usually will not work. Follow the instructions as listed above to re-route your line and correct the problem.
MAGIC JACK USERS:
While magic jack is great for making free long distance calls, it is not suggested for use with a fax machine. if your trying to use your magic jack phone line to fax it usually does not work.
erm dude your modem connection doesn't go in the router. It will either not fit or fry the router.
Anyways, You should have a cord with it that can go in the computer or (Maybe dsl box if you got one, then put the other cord into the computer) If you got a cord that goes in the computer put it to share the internet connect (right click it on the modem connection and click properties then advanced then Share my connection (XP, VISTA, WINDOWS 7 ONLY))
Your ethernet cord goes into the spot that looks like it accepts a phone cord on back of console, then the other end goes to your modem or router.
The ports on back of console can sometimes be a tad tricky to get a connection if you are using a cord with the retention clip broken off. If this is the case, get a different ethernet cord. Also make sure you are putting the cord into the right port on your modem/router.
That refers to a device connected to a port which is not supposed to be. Port 107 may have a fax machine or computer connected to a Norstar digital telephone port. Disconnect the suspect equipment immediately. Good Luck!