Question about Office Equipment & Supplies

1 Answer

We have a hp officejet G55. Why can we not get the scanner to work. It use to work and, noe it does not The Printer works.

Posted by on

  • gthepad Jan 16, 2009

    I took out he white cable so do I need replace the hole cable because at the other end they are all connected togher



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I feel I recived some wrong advise and, feel I should be able to recive my $19.99 back. I talk to Chapli about the problem I was having with my printer. I told him I have a office jet g55 and the scanner does not work. I told him the copier, and the printer do work. He told me that I need to replace the white cable that goes to the scanner, Because it was deffective. He said it would cost about $20.00, and another $40.00 for tech support to walk me through to replace it. So me and a friend who has alot of computer exprencie took the printer apart, and found out that all the cables are togher. I called HP to order the part, and they told me that you can not replace that part that I would need to bye a new printer. Which we did a 6480 model. So all the time that it took to take printer apart and the bad advise I feel I should be able to get my money back. The order department said the tech should have know this and he gave me bad adviser about replacing cable.

Thanks Gary

Posted on Jan 17, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

All of a sudden my HP Officejet G55 printer began to give the following error message: "Error: Incorrect Color Cartridge Installed" (which is not true). Could you please help.

I had the same problem. It went away when I reset the printer by holding the 'cancel' button for a while as I was turning it on.

I found this by trial and error, but it seemed to work . . .

Aug 18, 2010 | HP OfficeJet G55 All-In-One InkJet Printer

2 Answers

Every so often when I try to print a document I

Try reinstalling the printer driver, make sure you uninstall it first.

Jan 10, 2010 | HP OfficeJet G55 All-In-One InkJet Printer

1 Answer

Scanner not working with new pc

Be helpful.. best idea is to install from CD again

Dec 30, 2009 | HP OfficeJet G55 All-In-One InkJet Printer

1 Answer

Cleaning underside glas plate

Hi, I had to dismantle my HPG55 to clean the glass and found the instructions at the HP website. The link to the site is below. The instructions are very clear, and there are also photos to help you along the way. I hope this helps.


Feb 23, 2009 | HP OfficeJet G55 All-In-One InkJet Printer

1 Answer

HP Wireless Printing Upgrade Kit - HP G55 Officejet Printer?

Yes ; The Officejet 6000 series os one of thse listed on the HP website under the "Wirless upgrade kit" that is compatable.

Feb 05, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I cant install the hp officejet g55 hardware

Try going to and let the website auto-detect your printer and download the drivers automatically.

Jan 14, 2009 | HP OfficeJet G55 All-In-One InkJet Printer

1 Answer

HP printer works, scanner says not connected

There is a seperate driver for the scanner. I reccomend running the CD that came with the printer. If you don't have the CD you can download the software from here

Just select your operating system and download the software.

May 31, 2008 | HP PhotoSmart C4280 Laser Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

67 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

77544 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides