Question about Fellowes Powershred 320C Shredder

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Auto On/Off The auto on/off does not work. It use to turn itself off when I finished shredding the last docs but now it does not do so. I have tried all the troubleshooting tips in the manual but they dont work. Help!!!

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  • 102 Answers

If you have a mechanical paper feed sensor (located in the center of the paper entry) you may have some paper jammed behind it. If your machine has electronic sensors (little glass bulds located in same area) your paper feed sensor may not be bad, just dirty, they can be cleaned with a q tip with a little rubbing alcohol

Posted on Feb 22, 2008

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You have a bad sensor or PCB board

Posted on Jul 23, 2007

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Posted on Jan 02, 2017

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1 Answer

My Staples 16 sheet Microcut shredder starts the shredding operation after I push the button and continues the shredding operation after I shred a paper. How can I get the shredding mechanism to stop...


It's a tedious process to clean it out. Most auto switch shredders use either a tiny little lever or an optical sensor in the paper feed slot. Usually removing the shred head, picking all the paper out and blasting all the dust out with air will clean it up. Then run a few sheets of paper with shredder lubricant (basically clean mineral oil) to oil the blades and it should be good to go again. Just be careful cleaning that cutting head. I've donated many drops of blood to office equipment over the years.

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Auto off does not work how do I fix this?


Check to see if the feed is clogged up. If it is, clean it out and try to shred. These machines don't last forever, it may be worn out and time to buy a new one.

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Take a look underneath where the shredding mechanism is and remove every bit of paper. It is a messy job, but necessary. When you finish, the shredder probably will function normally. Also, ignore the advertised sheet capacity and feed one sheet at a time. Stop when the bin is half full, dump it, and repeat the bit-by-bit cleaning process. I just went thorough this exercise yesterday!

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Hello my nane is Tom. The shredder doesn't work. It will run in reverse but when I turn it to forward it run for a second or two than stops. I looked and I can't see anything jamed in it.


I got mine to work by running it on reverse for a moment then sliding it to auto. It stopped. Then I did it again. This time auto ran just for a second then stopped. I did it a third time but I had a sheet of paper ready in the feeder. Ran on reverse. Slid it to auto and it took the paper and shred it. I did it a fourth time. Reverse slide auto and feed shred the paper. Fifth time Auto shred the paper without reverse. :)

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Jammed in Auto, but works fine in reverse. How to unjam?


Continue to alternate between auto and reverse a number of times. Try to shred narrower pieces of paper at opposite ends to see if it can trigger the auto trigger wire. All else fails, carefully take the shredding part apart and you may find a hugh paper jam underneath.

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Shreader won't turn off.


The paper sensor is stuck, actually a pretty common problem with many auto shredders. Basically the sensor for auto shredding thinks that there is still paper in the unit so it won't shut off. This can easily be caused by shred debris. Shooting some compressed air into the unit may help but usually it requires a bit more effort. Sadly, these guys can be quite hazardous to repair so I would not really suggest trying to open the unit unless you really know what you are doing.

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