Question about Sony UY-S100 Film Scanner

2 Answers

Computer not readimg scanner.

I'v loaded the driver's and checked all the connections and still thew copmuter give's me "Scanner connection error-check scanner connection and power supply". Can you help me? Andrew

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  • Anonymous Nov 20, 2007

    please i have the same problem, i don´t know ohw solve this problem



2 Answers

It is SCSI device, not USB !!!

Posted on Mar 11, 2008

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Unload all software, and delete all drivers. Disconnect the scanner. Restart the Computer. Go to Control Panel/system/Device Manager/Hardware and check the staus of the USB connecvtions Any Yellow markers? Assume no. Re instal software from CD from Scratch. only connect the device when told to do so. Come back with the rsult

Posted on Jun 19, 2007


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Posted on Jan 02, 2017

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Scanner is not communicating with computer


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for further instruction
Contact with me.

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I try to scan a document and it says that I am not set up on pc. I use just the scan button and it still won't scan. Help please!!!

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Ensure that the scanner is getting power
If your scanner is not getting power it is recommended that you check the connections ensuring that they are connected properly to the back of the computer and from the scanner to the wall. If you have the scanner connected to a power strip and or surge protector it is temporarily recommended that you connect the scanner directly to the wall.
If the computer scanner is getting power, you should notice the inside light come on when the power is first received by the scanner.
After checking the connections you still get no power to the scanner, it is recommended you contact the manufacturer of the scanner.
Additional parallel port scanner troubleshooting
If you have another device connected in between the scanner and the computer, turn off the computer and temporally disconnect the devices connected to or from the scanner. If, after disconnecting these devices, the scanner works, it is likely that another device may have issues or may be unable to work with other parallel devices.
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Verify the LPT port mode
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Update the drivers
Verify that the latest drivers are installed for the operating system being used on your computer. A listing of computer scanner manufacturers and links to the drivers pages can be found on our scanner drivers page.

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