Question about HP LaserJet P2015dn Printer

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Need to increase memory for HP LaserJet P2015dn

Need to print large pdf files for school, ranging from 8 to 30 pages. Printer slows to crawl and pauses between pages, often timing out. How can I check current memory config and expand? Using Mac OS X. Would like to be able to duplex, but that slows it down even more. Turning printer off and on between jobs only helps sometimes.

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Hold down go button until light blinks & if the memory amount is below 128 you can add a stick in the side slot.

Posted on Jan 16, 2009


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Memory low message on hp laserjet pro 200

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HP LaserJet Pro Printers - 'Memory is Low' message displayed on the control panel HP LaserJet Pro - Troubleshoot 20.xx (memory failure) and 21.xx (print failure) error messages (ID: emr_na-c05049204)
HP Customer Support page and ensure the printer is running the latest available firmware. Print a Configuration Report from the control panel of the printer to check the installed firmware version.
  • If the printer supports expandable memory, you can install additional memory in the form of a DIMM. Check the printer's User Guide to see if it supports additional memory.
  • Break complex print jobs into smaller jobs that contain fewer pages.
  • If the printer is an MFP, delete stored faxes to increase available memory. Go to this document for instructions: HP LaserJet Pro MFP - Delete faxes from memory (ID: emr_na-c03264743)
  • Power cycle the printer to delete stored fonts or macros. It is possible to download fonts or macros in a way that power cycling the printer will not delete them; see Appendix A - Memory Allocation.
  • Changing some software and/or print driver settings might result in a less complex print job.
  • Use a different print driver. For example, a PostScript print driver will typically result in a more complex print file. If possible, try sending the file with a PCL6 or UPD printer driver.
  • Adobe PDF files can sometimes be very complex. Go to this document if printing PDF files is slow or resulting in memory out messages: HP LaserJet - Print job is slow or hangs in the print queue when printing Adobe PDF files (ID: emr_na-c04071740)
  • If the printer is connected via a network, try sending the file connected by USB cable only. This will eliminate possible network issues that are taking printer memory.
  • Appendix A
    Memory Allocation Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the product memory until you turn the product off.
    Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS.
    • Mark resources as permanent only when it is absolutely necessary that they remain in memory while the product is turned on.
    • Send permanent resources to the product only at the beginning of a print job and not while the product is printing.
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    If this is a HP LaserJet P2015dn Printer try the 24 hour # listed below.
    I've spent countless hours trying to install solve printer problems by going on line but I eventually solve the problem when I break down and call the 24 HOUR NUMBER!

    HP and Compaq products
    800-HP invent
    800-474-6836 24 hours a day, 7 days a week for most products U.S.: English and Spanish for most products
    Be prepared to provide the following information: Serial Number (S/N), product name, model number
    HP TouchSmart PC products
    24 hours a day, 7 days a week. U.S.: English and Spanish.
    Compaq Presario PC products 800-OK Compaq
    800-652-6672 24 hours a day, 7 days a week U.S.: English and Spanish. Customers using TTY 877-656-7058 6:00 a.m. - 3:00 p.m. PT
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    Dec 15, 2008 | HP LaserJet P2015dn Printer

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    HP P2015dn defaults to 25 pages

    The p2015d has only 32Mb memory .... which is not enough to buffer heavy jobs.
    But this printer has the facility to upgrade the memory to 256Mb, which will solve your problem (remove the panel on LH side to see the memory expansion slot).

    You need DDR2 SDRAM 144 pin DIMM. A 256Mb from HP is about £400 but Google search for 'printer memory' .... they are £39 inc del.


    Oct 07, 2008 | HP LaserJet P2015dn Printer

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