Question about AT&T Blackberry Curve 8300 Smartphone

1 Answer

Blackberry curve won't turn on...

After I charged it the red light was flashing on the top. Phone won't turn on and screen will light up and show an hour glass tumbling for about 2 seconds and then go dark...please help

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  • 7 more comments 
  • nic_87 Jan 31, 2009

    I have the same problem, the hne comes on for a couple of seconds, shows the same symbol and then goes black. this keeps on happening every couple of seconds!!!!

  • Anonymous Feb 14, 2009

    blackberry curve won't turn on - hour glass just rotating

  • Anonymous Feb 18, 2009

    Exact same as above. I've ordered a new phone for tomorrow. This will be my third blackberry in 2 months. Great phone but i'm hearing about and experiencing to many daft problems!!!!

  • breezii hone Feb 19, 2009

    the phone will come on for a couple of seconds and the red LED light will blink, show the same symbol and
    then the screen will go blank. this keeps on happening every couple of seconds.

  • kdmaz Mar 02, 2009

    Red light flashing and screen flashing with hour glass but won't turn on

  • Anonymous Mar 05, 2009

    Mine wont even turn on it just flashes red. But it happened when I was updating the software..

  • Anonymous Mar 16, 2009

    white screen/hourglass for 10 seconds. Black with red flashing LED for 6 seconds. Consistant.

  • Anonymous Mar 25, 2009

    I have the same problem. Of coarse it happens as I am traveling.

  • Anonymous Apr 12, 2009

    my phone alternates between the flashing red light and an hourglass on the screen.

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  • 7,752 Answers

You need to try and reflash the OS

When your device fails to start, it show one of these symptoms:

1. Totally dead.

2. Trying to restart, LED activity only.

3. Failed to start, a white screen with an error message.

__________________________________________________ ________

1. Physical damage, water is the worst enemy of delicate electronic device. Try drying it with a desiccant and replacing the battery. If there is no activity, you can still try the last ditch technique, nothing to loose anyway.

2. Your device is not able to start, something has gone wrong and the OS is corrupt.


3. Geeks call this an "Uncaught exception error". That is a polite way of saying, the last thread has terminated, the OS has halted because it is corrupt.

In many cases, the Application Loader can be used from Desktop Manager or Windows.

If that fails to connect, there is one final solution. Go Old Skool ...

__________________________________________________ ________

The good news, starting from scratch, you will be back in service in a couple of hours. blackberry curve won't turn on... - biggrin.gif

Note: Windows 7 beta is not compatible with these instructions.

1. ...

2. You need to install a BlackBerry OS file that is specific to your device. The original version, as supplied by the carrier, is the safe choice, but you can use any model specific version.

3. Once the OS has been installed, you have to prepare it for the device.

Select Start / Computer and select the Drive C: Icon.

Open Program Files / Common Files / Research in Motion / AppLoader.

Navigate to the bottom and delete the file Vendor.XML file.

4. You are now ready to restore your device. Verify that BlackBerry Desktop Manager is NOT running. Plug the device directly into the computer's USB port.

We are about to venture into the bowls of the beast. Windows is not suitable for this job, we are going to invoke the Command line interface with an option switch.

Windows XP: Start / Run... / Command

Posted on Feb 04, 2010

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Posted on Jan 02, 2017

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try this method

2. You need to install a BlackBerry OS file that is specific to your device. The original version, as supplied by the carrier, is the safe choice, but you can use any model specific version. This is not supplied on your BlackBerry CD, Ref: 3 links to BlackBerry's download pages.

3. Once the OS has been installed, you have to prepare it for the device.

Select Start / Computer and select the Drive C: Icon.

Open Program Files / Common Files / Research in Motion / AppLoader.

Navigate to the bottom and delete the file Vendor.XML file.

4. You are now ready to restore your device. Verify that BlackBerry Desktop Manager is NOT running. Plug the device directly into the computer's USB port.

We are about to venture into the bowls of the beast. Windows is not suitable for this job, we are going to invoke the Command line interface with an option switch.

Windows XP: Start / Run... / Command

Windows Vista: Start / Command (type this into 'start search')

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Wipe it to start over. Sometimes when you change or add something like a THEME or a download it HOSES the BB completely. So delete what was on there and don't download a theme or any other wacky add-on.

To Sanitize or Clear out all the information in a Blackberry Device
Scroll to select the OPTIONS icon and press [Trackwheel] to select.
Scroll to select SECURITY and press [Trackwheel] to select.
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Scroll UP to select CONTINUE and press [Trackwheel] to select.
Type blackberry on keyboard to confirm the action press <-| key.
System responds with ERASING INFORMATION.

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