Question about Broderbund Printmaster Silver 12.0

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I recently uninstalled Printmaster Silver 12 (temporarily needed all the hard drive space I could get), and now I am trying to reinstall. The install process gets to the registration phase, gives the message that the program is already registered, and then freezes. When I try to run the program, I get the error message that PMUSERS.dat is in use. Can you help me? Thanks KT

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Most programs like this leave behind "junk" files or folders with some information in them.

Try uninstalling it again, then go to the C:\ drive and look for any folders that it might have left behind.
Then go to Start do a search for PMUSERS.dat and delete it.

Posted on Jun 27, 2009

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I have the Printmaster silver 12 software but after installing it, it will not work. Something with a WinHIp32.exe file missing. My system is Microsoft Vista. Anyway to remedy it ?


i would uninstall it then reboot your computer and then reinstall it. The software is fully working in vista and windows 7. So i am guessing there was a hiccup when copying files during install. I would also check drive c: or whatever drive you are installing it to , for errors

Apr 09, 2011 | Broderbund Printmaster Silver 12.0

1 Answer

How to configure Printmaster 12


melodie roba,
Most definitely this could be your problem! I would reccomend that you completely uninstall Printmaster 12, run another virus check, then reinstall the program. Once the program is installed, update it through the vendor and it should work fine. You should be able to find the vendor (PrintMaster) updates through the help menus.

Hope this helps,

-samson39

Jul 26, 2009 | Broderbund PrintMaster Platinum Version 18

2 Answers

Uninstalling printmaster silver 12


First I would uninstall the program again.
Then go to start, search and look for PMUSERS.dat and delete it.
Restart your computer
It is also a good thing to temporaily turn off any antivirus software before installing also. Many programs like this Broderbund product do not install completely with the antivirus software on.
Then reinstall the program and it should run ok.

Hope this helps.

Sorry about the first post...my cat stepped on the keyboard!

Jun 19, 2009 | Broderbund Printmaster Silver 12.0

1 Answer

Can't install printmastersilver12 ''cannot determing configuration


where is there main website or what are the requirements for this application - was it designed for windows 98 or what exactly ??

Apr 18, 2009 | Broderbund Printmaster Silver 12.0

1 Answer

PRINTMASTER12


You need the CD installer for it to work because some of files needed already lost. You need to install & uninstall to completely delete it in your computer

Feb 27, 2009 | Broderbund Printmaster Silver 12.0

1 Answer

Printmaster Platinum 12


sounds like you have a scratch on your disc or you might need to replace your disc drive because it's not fast enough.

Nov 02, 2008 | Broderbund Printmaster Silver 12.0

2 Answers

How do I uninstall printmaster silver 12


the question was regarding PrintMaster Silver 12, although it was posted in the PrintMaster Platinum 16 forum.

Anyway, Broderbund has the instructions on their web site
http://support.broderbund.com/fix.asp?isid=30284&print=0&prog=1294819732

Oct 18, 2008 | Broderbund PrintMaster Platinum 16

1 Answer

I have PrintMaster Silver 12. I installed it on my computer and checked all requirements, which I have lots of room to run this program. It will install on my computer, however after finishing the install...


It is a large and complicated program. I would suggest uninstalling and reinstalling with all other proggys including virus control turned off. Make sure you turn off proggys that have a little icon in the lower right corner. Make sure that you use the right discs for installing and program and don;t remove them too soon. Good luck.

Aug 07, 2008 | Broderbund Printmaster Silver 12.0

2 Answers

Printmaster 12


CLEAN INSTALL needed here.
Try un-installing again, but this time after the un-install, shut down completely for at least 30 seconds, and then restart.
This releases "Locked files" for deletion
Then do a search for 'all files and folders' - search for both Broderbund and then Printmaster, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those files found.
You should do this search and delete whenever you un-install any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.)
BEFORE RE-INSTALLING Printmaster
Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or reinstalling.

Dec 05, 2007 | Broderbund Printmaster Silver 12.0

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