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Couple things ... try the unlock code, hopefully it is not changed from default which is the last 4 digits of the phone number.
Do you use the backup assistant? If not, why not? Get it. It will back up the contacts list as often as you say and it is a free service. You must open an account at Verizon wireless ... go there for more details.
Lastly, if you cant get it unlocked, grit your teeth and do a hard reset. This will wipe the phone - contacts, appointments, notes, pictures. It will return the phone to factory settings.
If you dont know how to do this, contact Verizon at 1800 2 join in (I think)
If you have to hard reset, remember the back up assistant. Nice thing about this application is you can update your list of contacts on the WWW and then download to the phone. I have mine update in the middle of the night when there is no time charge.
You may want to call your wireless provider to make sure they haven't blocked text messaging on your account. I had text messaging blocked on my account for a while because I had two children on my account and couldn't trust them not to run up the bill.
I have verizon, had the similar problem. Call *611 speak to someone in tech support, and have them send you out a replacement phone. If your closer to a store you can do the same thing, don't have to wait for the mail ha ha. Good luck though! Hope I've been of some assistance!
The best thing to do is to take the battery out while the device is powered on and leave it out for thirty seconds, then replace the battery and power the device on, once it is at your main screen dial *228 and send selection option one by pressing 1 and let the music play after the programming is complete it should work just fine.
Hmm, I'm not sure... If you can I'd try to go to California and see if you still get the echoes. For me, heading back to the place where I said I would be using my phone more frequently stopped the echoes. Or you might just want to get a Ohio cellphone number... Like I said, I'm not too sure... well Good Luck.