Question about Asko 24 in. 1585 Built-in Dishwasher

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Top Rack always slides out fully

A friend has an Asko DW, 9-years old, model 1585 or similar, it operates fine. But, when you open the front door, the top rack always slides out all the way -- whether full or empty. It slides out by itself, stopping in the fully out position. This makes loading the lower rack difficult since you have to hold the upper rack closed with one hand. Guessing that the unit was not level, I adjusted the front leveling legs under the unit, so that now the unit is slightly unlevel -- slightly higher in the front, lower in the back (if measured with a carpenters level). The top rack still just comes flying out when the door is opened. Using the level, I have also confirmed that the metal rails that the rack's wheels ride in are still lower in the front, even though the DW unit itself has been adjusted to be slightly unlevel in the opposite direction (per above). The rails are as assembled by the mfg - we haven't modified them and I'm assuming they are not adjusted during installation. The friend/owner says this auto-slide out has been happening since the unit was new. Can you advise on an adjustment or faulty part that could be replaced to stop this nonsense or suggest why this is still happening? Many thanks! lnor

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Re: Top Rack always slides out fully

Well, you are right on about the level. It is tilted just slightly forward. The only parts to go bad are the plastic ball bearing guides, and usually when they go, you get a rack that wont come out and gets jammed. You 've got the problem, you just need to remove the screws hidden in the holes that are sometimes coverd with rubber plugs so that the dishwasher may move freely, andjust it till it no longer rolls out, then screw it back to the counter to hold it in place. There are no springs in that rack, so either its still tilted forward, or the tank is bowed or bent somehow, and that would mean new dishwasher. Hope this helps!

Posted on Jul 18, 2007

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Asko D1996

Peace friend,
ngfam1 at your service
It is the stops .
You can call this parts house and they will help you figure out the part #'s. If they have them in stock they will sent them usually in one day.
or you can see the parts in the user manual too!

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How old is the appliance?
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A much better n you electric bill!

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A&E Factory service open 24/7 for appointments!


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