Question about Tomtom GO 910

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Tom Tom 910 connection

The connectors don't seem to be connecting properly. Both in th windscreen cradle and the computer cradle I have to press down on the unit before it connects properly. The Green light comes on but it starts shutting down without the pressure. Anyone any ideas??

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Send it back its nacked.demand they repair or replace its a common fault they are aware of point them here if they argue dont accept fob offs or their **** service these units are a waste of time there is no easy fix like new mounts or bungs etc

Posted on Feb 05, 2009

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Does not recognize my connection for active sync


Dell made an entry into the market of Personal Digital Assistants (PDA) with Axim X5. The Dell Axim comprises of families of X5, X3, X30, X50 and X51. The Dell Axim PDA can be connected to the computer either by using a cradle or a sync cable. The sync cable connects the device to the computer directly. Here are the steps for connecting a Dell Axim to a computer using a sync cable.
  1. p 1 The Microsoft ActiveSync software must be installed in order to connect the PDA to the computer. This software is found in the Dell Axim Pocket PCmag-glass_10x10.gif Companion CD.
  2. Step 2 The Axim X51 PDA has a 36-pin connector, while the X3 has a 22-pin docking connector.
  3. Step 3 Connect the USB connector found at the end of the sync cable to the computer.
  4. Step 4 Check the PDA. If the PDA is not properly cabled to the computer, you will get the following message: “Connect your device to a computer using a sync cable or cradle before running the system update. Ensure that ActiveSync is installed on the computer and that the ActiveSync connection is successful.”
  5. Step 5 Ensure that the Dell logo faces upward.
  6. Step 6 Use the sync cable to set up a partnership, which can be done multiple times when you sign in as a guest.

Nov 14, 2009 | Dell Axim X3 Pocket PC

1 Answer

Tom tom 910


Stip down your tom tom unit, google for instructions and there is a set with pictures, But if not,
1, take the front screen surround off first, be gentle and prise it of with a flat screw driver, then unsrew the chassis from the plastic cover (4 x torx screws under the rubber feet)

2, unscrew the motherboards (torx again) and unclip the cable for the battery, and remore the eject mechanisum for the unit.

3 you may hadve to unscrew the harddrive and front screen if memory serves me well, but not to hard to do at all and my skills are basic but backed up by curiosity :o).


Jul 03, 2009 | Tomtom GO 910

2 Answers

Tomtom 730 doesn't switch on!


Hopefully all you need to do is a soft reset. To do this use a streightened paper clip and insert it into the small round hole marked reset on the bottom of your tt. Gently press the reset button in until you feel a click. Hold the reset button in for 20 seconds. Hope this does the job.

Jun 07, 2009 | Tomtom GO 910

1 Answer

How do I update or install music or do anything with my new tom tom go 910? I can't seem to figure out how to connect the unit to the computer!


You need the TomTom Home software that comes on the cd with it to connect to computer using a usb cable.

Apr 24, 2009 | Tomtom GO 910

1 Answer

My tom tom go910 will not activate? It will only show a piture of


The red cross means its been wiped usually. Connect it to your pc and go to my computer. Click on the tom tom logo and see what is on your device. The maps should be there in yellow folders. Copy and paste these in to a folder. Then reformat the device by right clicking on the logo and selecting fat 32. When done reset the device for 30 sec and connect back to your pc and install the latest version of tom tom home. You can then get all the fee updates, thhen go to add maps where you can put your maps back on from the folder you made

Nov 20, 2008 | Tomtom GO 910

7 Answers

My Tomtom 910 is having charging issues.


Hi Evan,

The rubber bungs often come out but it doesnt usually effect the charging although the rubber bung is there to help reduce vibration when used with a mount in a car. I have had many 910's here in the past with the bungs missing but never had any problem with them latching into the mount. I would think your problem is either some other plastic part is worn or broken. However , if you feel that the problem is the bung then I would go with your instinct but you might have to find something else to fit in the hole as parts are not readly available for TomToms unless you buy a whole unit thats faulty to use as parts / spares. Im'e sure something could be made to fit possibly part of an eraser or similar rubber part. You might also be able to use a small rubber cable grommet or similar.
As far as I know , it isnt possible to get a virus on to the TomTom as such but it is possible to get corrupted data on the hard drive ( or SD card with other models ) especially if you download things such as voices etc. I have had TomToms here were owner has downloaded comic voices and the files have caused very strange things to happen with the TomTom. I even had one where a voice file was making it look like the screen was damaged , so , your'e correct in thinking that way. In your case though , I doubt if the dowloaded voices have effected the charging , its more likely the poorly fitting mount thats casuing your problems.
If you manage to get the green light on ( this only shows power is going to the TomTom , it does NOT confirm charging ) then leave it for a few hourse before attempting to turn the TomTom on as that will ensure a resonable amount of charge especially if you battery is very flat.

Hope this helps . ( please rate the above reply if you think its helpful in any way )

Good Luck

Sep 20, 2008 | Tomtom GO 910

2 Answers

Tomtom


stevi at the back of your tom tom where your windscreen dock goes there is a small rubber bumper if you look to the right and down you will see the reset button it is a small hole above the dock socket. sandy

Feb 21, 2008 | Tomtom GO 910

1 Answer

Cradle not synchronizing with computer vx series


I've had some problems syncing my Palm with a cradle on occasion.

I found that I had to push my Palm down on it (and sometimes keep applying pressure), then start the sync.

Do you hear a beep when you initially place the Palm on the cradle? This is a successful connection noise if so. If not, then the Palm/Cradle/Computer are not successfully connecting from the get go.

You may want to make sure the connectors are securely connected together and maybe even clean the contact points.

Dec 28, 2007 | Palm V

5 Answers

Back light of the LCD display is not working


Get a RMA by TomTom by callinging them directly (see on TomToms webpage) I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this  just remained the same!) I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,... The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T Ciao (sorry for my bat english)

Oct 23, 2007 | Tomtom GO 910

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