Question about Tomtom GO 910

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Tom Tom 910 connection

The connectors don't seem to be connecting properly. Both in th windscreen cradle and the computer cradle I have to press down on the unit before it connects properly. The Green light comes on but it starts shutting down without the pressure. Anyone any ideas??

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Send it back its nacked.demand they repair or replace its a common fault they are aware of point them here if they argue dont accept fob offs or their **** service these units are a waste of time there is no easy fix like new mounts or bungs etc

Posted on Feb 05, 2009

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1 Answer

Dispite connecting and updating my tom tom 910


It is asking you IF you want to connect it to the computer. There is no problem with that. Every time you connect it to a USB port of a computer you are asked if you want to connect it to the computer. If you want to do so Tap Yes; if you don't, tap No. It will do what YOU ask it to do.

Frequent connections to a computer will ensure that your unit has the latest software updates, map corrections through MapShare.

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In the box you have a 'desktop' mount. Looks like the windscreen mount without the ******.
Also you will have got a mains power lead.
Plug the lead into the 'desktop mount' (Left hand side) of the stick up bit.
Plug in and put your 910 onto the mount. It will 'Click' into place
The green light will shine to show it's charging.

To release the unit from the mount PRESS in the button in the middle of the screen top rim and lift off.

Remember to turn of the power at the socket to stop wasting electricity

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Hope this helps

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Complain to Tom Tom ,you may have a lemon,look for law suit soon

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Complain to Tom Tom ,you may have a lemon,look for law suit soon

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stevi at the back of your tom tom where your windscreen dock goes there is a small rubber bumper if you look to the right and down you will see the reset button it is a small hole above the dock socket. sandy

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2 Answers

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1 Have you got Tom Tom home installed on your PC?
2 Have you got Tom Tom in the home 'cradle' with the usb lead attached?

I have both and have no proba at all

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