Question about HP Compaq nx5000 Notebook

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No sound my system.compaq presarioc700-when i try to play any sound it says no audio device/ device busy/ bad device

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Check the esaiest thing first, Double click the little speaker on the bottom right and make sure its not on mute, I'm sure its not, but check anyways. If that fails than you may need to update the sound card drivers. Follow these easy instructions.

  1. Click 'start'
  2. right click 'my computer'
  3. click 'manage'
  4. on the left side click 'device manager'
  5. on the right side click the + sign beside 'sound, video, and game controllers'
  6. If there are any yellow arrows, than right click them and select 'update driver'
If that fails than let me know and we can dig a little deeper. Good luck and please rate my answer.

Posted on Jan 16, 2009

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You will need to install drivers for your audio device. You can download them here.

Posted on Jan 16, 2009

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I understand that you are unable to install Audio drivers in your Notebook.

This model of Presario has an audio controller that supports the high definition audio. You need to have Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio installed on the computer before installing the audio driver.

Here is the weblink to install UAA drivers.

ftp://ftp.compaq.com/pub/softpaq/sp30001-30500/sp30301.exe

Please do not click on the link. Copy and paste it in a new Internet Explorer window.

After installing UAA drivers restart the Notebook and then install Audio drivers.

Here is the weblink to install Audio drivers.

ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36090.exe

After installing the drivers restart the Notebook to get the changes effect.

I hope this will resolve the issue.

Thanks

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