a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There could be a few different problems. You should first narrow down the possibilities. If you are playing the mp4 file directly from your laptop try changing the source. Put the mp4 on a usb drive or on a playstation/xbox or simply on a dvd. Try playing the file through one of these other sources. If the audio no longer lags behind the video than its likely an encoder setting that your Hisense doesn't handle well. If lagging is still present on all your sources then change the type of cable. If you are using HDMI try RCA or vice versa. You can also separate the audio from the video. Try using a VGA cable between your laptop and TV for the video and use a separate RCA to 3.5mm headphone jack for the audio, Most Flatscreen TVs have dedicated audio inputs for different video inputs. Try out these different set ups and you can determine if the problem is with the TV the Laptop or the cables in between. If it is the TV you may have a problem with the main board but this is unlikely especially if the audio video sync works fine with other file types.
Double-check your input cables from the receiver to the LG 389. Do you have the sat. receiver AV out connected to the front AV In on the LG DRT389? Make sure that you haven't mixed up the L and R audio connections on either side. (I've done something similar with RCA cables myself.) Next, try a different set of cables.
If that doesn't work, there may be a problem with the audio jacks on either your receiver or the 389. To check, plug the AV cables from the Sat. Receiver directly into the TV. If you have sound and video, then the input jacks on the recorder may be damaged.
Try using another input. (It looks like some models have the SCART input; you may need to set the input source in the menu under AV2 Decoder.)
The fact that you have audio output on USB and DVD's means that cables/connections between the LG289 and the TV are fine.
I hope this helps. Please add a comment with the details of which AV port you are using on the LG389 for additional assistance.
I have converted home videos on my PC this way. I have a Sony camcorder whose output connects to my firewire card in the PC. I also use windows Movie maker. While it is recording, I don't hear the audio. After saving the file and playing it back, I hear the audio, along with seeing the movie. Windows movie maker allows me to stop, start, and record the movie. It has complete control over the Sony camcorder by using the firewire port on the PC.
Did you switch the TV input to S-Video on the TV control panel (usually accessible via the remote)? You will also likely need to fit a 1/8" (mini-headphone jack) connector from your PC to RCA (Red and White audio standard) connectors on the TV - this cable can be purchased in many places. The S-Video connector doesn't carry audio like an HDMI connector will.
The codec needed to extract audio is not present in your computer. Maybe you need to install all the application program from the CD/DVD enclosed in your Camera. Or you can use other player other than windows media player.
If you are using just a "yellow" ended cable for the video, maybe your custom settings are set to use "component"? I have been using this same dvd player for a while with the component video out and it works fine. I hope this helps.