Question about Canon PIXMA IP5200 InkJet Photo Printer

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Magenta printing as yellow

My Canon IP5200 is printing yellow instead of magenta. Yellow and cyan are printing correctly. The ink cartridges are definitely in the correct places, and the magenta tank definitely contains magenta ink. I have cleaned, deep-cleaned, print-aligned, all to no avail. Any ideas?

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  • sue calvi Jun 19, 2007

    The alignment sheet is all blue and black. The nozzle check sheet prints yellow for magenta. I've tried a test sheet in word with 2cm square boxes of red, pink, 2 different greens and 2 different yellows. The red and pink print yellow, the greens come out the same, the yellows are fine.

  • lesciam Mar 16, 2009

    Magenta is printing as yellow but all tests come out ok and ink jet on magenta seems to be working

  • Anonymous Mar 25, 2014

    I've tried cleaning and paper towel to start the ink coming out but printer still only printing yellow and blue which makes all pictures green

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  • 59 Answers

Well, first off, are the alignment, and nozzle check sheets looking good? If not, then work on that. If so, then we have a problem. Try creating a test sheet in Word. Make red, yellow blue & black text and see if anything else prints wrong. Get back to me!

Posted on Jun 19, 2007

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No, that's not what it means.
If printer heads are not aligned, CMYK colors (Cyan, Magenta, Yellow and blacK - the usual colours in a printer) will not print in the correct place.
Assume a dark grey dot is to be printed. For this C, M and Y colored dots have to be placed exactly on the same spot. But if heads are not aligned, the three color dots will not be exactly in the same place. Therefore you will see Cyan, magenta and Yellow dots adjacent to each other instead of one dark grey dot.
It is always a good idea to align the print heads every time a new cartridge is installed.

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This tri-color cartridge has run out of yellow ink, you need to replace this tri-color cartridge.

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I wasn't able to view a manual for this machine, as it's been discontinued and Lexmark no longer offers the PDF on it. If you have a "clean print heads" option, use it. It may require more than one try. If you don't have that option, then all possibilities have been covered.

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WHILE TEST PRINT CYAN INK NOT SHOWING WHAT SHOULD I DO SIR


This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.


NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank


To resolve this issue you will need to clean the print head.


NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.


1. First verify the position of the ink cartridges:


a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.


b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).


- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.


- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.


Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.


When all the cartridges are installed, close the ink cartridge cover.


2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.


1. Press the INK key.


2. Press OK to select Test Print.


3. Press OK to select Print Quality.


4. Press the COLOR START key.


5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).


a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.


b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.


6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.


a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.


d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not


NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.


e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.


If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head


NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.


7. Test by printing the document that had the reported problem (wrong color printing).

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This is a fairly common problem. How long have you owned the printer and how long have you had this problem?
Once I have more information I can assist you further.
Thank you,
Lee

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