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1)Call your Voicemail access number, or press its corresponding shortcut key (usually the number "1").
2)Press the key corresponding to "set your voicemail greeting" or "Set up your voicemail."
3)Decide whether you want to use an automated greeting, which usually gives out your number and advises callers that you're not available.
4)Follow the prompts to record and save your greeting.
You should be able to get to your voicemail by calling your own phone number from the phone it is assigned to. Your password could be four zeros, last four of your social, last four of your phone number, depends on who your provider is. Hope this helps.
Voice mails are set up from the phone company. Your phone has no control over the voice mailing service other than assigning a speed dial to it. You should call your phone company on their customer service number and they will tell your the number to call for setting up your voice mail box.
The scenario that you describe is typically caused by voicemail service on the carrier's side of the network. The majority of the time, a call being routed directly to voicemail is due to the phone not being 100% recognized on the network (perhaps this is a phone that is replacing a phone on existing account / number?) or roaming is not supported. Some forwarding modes may contribute, but not usually direct to voicemail unless you have inadvertently forwarded to voicemail explicitly.
access your voice mail from your phone and go through the option.....all service providers have different menu options so i cant walk you through the steps exactly, but the answer should be in personal settings or system settings.....many providers have the option of turning the automated system off....make sure its on and you will be good to go!!!! GOOD LUCK!!!!!