Question about Xerox FaxCentre F116 Plain Paper Laser

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Fax Machine not picking up incoming faxes...

Xerox FaxCentre F116

Sends No Problem - Does not pick up on incoming faxes.

The fax machine is on a company phone network. I am using a master mod tap. I plugged a analoge phone into the adapter from the data socket and if I ring the number the phone rings.. ?

The machine, however, does not pick up the fax.

I was looking thought the menus/manual for an auto answer type of setting but i have had no joy?

Any Ideas?

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  • 239 Answers

If this is on a network your network tech needs to set up your machine through one of the routers.
If the machine was pluged into the phone socet direct, there would be no problem. The phone will ring constantly, until you plug the phone to the machine.
If the machine does not answer the phone, then the problem maybe in the machines confguration for auto answer, or a modem board not working.

But on a network, the computer is trying to find the signal, but can't because it cannot find the machines signal.
This problem is in the network side. Check with your network specialist.

Posted on Oct 17, 2009

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pgh_pa_guy_1.png

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You should be able to print out by
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good luck

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