Question about HP OfficeJet 7310 All-In-One InkJet Printer

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I have a HP officejet 7310xi all in one and when I try to fax long distance, I get a message that I don't have to dial one and to try my call again. I never had a problem before but just had fios installed two days ago...not sure what changed.

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What changed is FIOS is DIGITAL and all fax machines are ANALOG devices and will not work reliably.

Posted on Jan 25, 2009

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Can receive faxes but can't send


It almost seems your HP machine is arbitrarily denying you access to long distance numbers. Try referring this issue directly to HP for an explanation.

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I can fax to local numbers but not to long distance numbers. Phone company has no clue.


Your problem is how you have set up your long distance carrier. You may not be able to use your fax if you must first go through a phone card system. However, sometimes you can use enough pauses in your fax dialing to get through it. If your long distance carrier is your local phone company, they SHOULD be able to tell you how to dial.

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I have a HP officejet 7310xi all-in-one will NOT FAX


there could be multiple issues.first u need to chk wheter the phonle line is conencted to the line 2 port at the back the printer.next u need to chk whether ur phone line is working properly.try conncting the phone line to a handset and see whether u r getting the dial tone.If all this does not work contact the free online technical support at techbuddies .com

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Can you send faxes to a local number? If you can the problem is likely to be that there is no long distance carrier set up for your new VOIP service. You could also try using a regular telephone connected to the same jack as the fax uses to try dialing a long distance number, this may give you a hint as to what's wrong. You should also contact Comcast tech support about this problem, the VOIP box may not be properly configured for long distance service.

Carl

Dec 04, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Office jet all in one printer 4215


If you are using speed dial to dial the fax number, the HP Officejet
might be dialing too fast or too soon. To solve this problem, try one
of the following:
Try manually dialing the fax number from the HP Officejet front
panel, or from an attached phone. For information, see send a
fax using monitor dialing
on page 43 or send a fax manually
from a telephone
on page 43.
Re-create the speed dial setting and insert some pauses. For
information, see create individual speed-dial entries on
page 56.
If your telephone line has a PBX system, make sure you are dialing
the number for an outside line before dialing the fax number.
The receiving fax machine might be having problems. To check this,
try calling the fax number from a telephone and listen for fax tones.
If you cannot hear fax tones, the receiving fax might not be turned
on or connected, or a voice mail service could be interfering with
the recipient’s phone line.
http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

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