Question about HP PSC 1610 All-In-One InkJet Printer

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My HP 1610 thinks there's a paper jam - when there isnt one.

Paper feed seems to malfunction. sometimes feeds paper all the way through.. some time part way. Believes there's a paper jam even when the offending page is removed.
Any suggestions?

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  • alexharperny Jan 26, 2009

    A paper jam or carriage jam error-message is persistantly occurring. The paper jam error is a mystery since there is no paper anywhere in the machine-and yes, I've gone throught all of the troubleshooting steps concerning paper jams.

    I don't know what would cause a carriage jam (other than poor engineering).

  • keith L Jan 27, 2009

    I have the same problem. My printer was working perfectly until the other day now it feeds the paper half way without printing anything then says it has a paper jam. Like you I have checked and there is not paper jammed in the printer. I have tried un installing the printer then re installing. tried to reset the printer no luck.

  • Anonymous Feb 06, 2009

    I have the very same problem and it started within the past few days. I'll try the card stock trick and hope it helps, but with three people having the same issue around the same few days, it almost seems like planned obsolescence.

    With hope, I'll try again ...


  • Anonymous Feb 07, 2009

    I'm having the same problem.

  • lisah1186 Mar 06, 2009

    Wow, I had the same type of problem early in February. I bought a new printer, but am now trying to fix this one as a second. Every time I try to print the paper goes half way through and stops. Then the screen reads "paper jam". I cannot find any reason for the paper to be stopping.

  • Anonymous May 22, 2009

    it won't let me do anything, not even scan because it thinks there is a paper jam!

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 27, 2009

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My daughter was having the same problem. There was a tiny piece of paper on the gear inside the printer. After we removed it the printer started working again!

Posted on Mar 08, 2009

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A sheet of paper had remain in the cylinder


  1. Remove the rear cleanout from the printer.
  2. Gently remove any jammed paper or bits of paper.
  3. Close the HP Paper Feed Cleaning Kit software on the computer.
  4. Load plain paper in the printer paper tray.
  5. Press the Power button to turn the printer off.
  6. Press the Power button to turn the printer on.
  7. Try printing again. If the printer still does not pick up paper or if a paper jam occurs again, service the printer.


Other solutions customers found helpful » HP Paper Feed Cleaning Kit -- Clean the Paper Feed Rollers with the HP Paper Feed Cleaning Kit in Windows XP and 2000 » HP Deskjet, Photosmart, and PSC All-in-Ones -- 'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper » HP PSC 1600 and 2350 All-in-One Series Printers -- 'Paper jam: Press OK to continue' Message Displays on the All-in-One

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Had this problem, too with HP PSC 1610 AIO, paper would pull in part way and stop, then display would indicate: Paper Jam, Clear Jam and Press OK, but there was no paper in the path at all. Found in HP forums that possibly the problem was a broken off piece that may be called the "x-bias" lever which is on a little spring inside the printer just to the left of the carriage bay on the right side of the device. There are two photos of "broken" and "not broken" at this forum site:
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1085918
Since HP does not sell the little part to repair it, I phoned HP and got a good "trade-in, trade-up" price for a better device. Hope this helps someone else find the answer to the constant paper jam issue, as I always appreciate the FixYa forum help from everyone else here, too.

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