Question about Logitech Quickcam Chat Webcam

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I get this window when using the logitech quickcam: Error code = 0x80004005

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  • Logitech Master
  • 1,102 Answers

You get this error when an antivirus or back up utility interfere
you can try and uninstall your program then reinstall

Posted on Jan 16, 2009

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dante777
  • 623 Answers

SOURCE: can someone help me fix this

Using a Webcam like Logitech QuickCam® Messenger onWindows Vista, Internet Explorer 7 sometimes an error such as0x80004005 / 0x80040606 appears.

Try this workaround and disable UAC.

Goto Start Menu > Start Search > type: "msconfig" >
Tools Menu > Disable UAC > Launch > Apply > OK > Restart.

In general though - you should not have to disable this security featureof Vista in order to install and operate the Logitech software.

If this workaround works, then it is a flaw in the program and you should contact Logitech customer support directly.

Sorry for not having "the" solution on hand, but I've seen many people having that problem. Some changed to a prgram called "splitcam" becuase they were tired of Logitech's sloppy software.

Posted on Jan 16, 2009

yooperbud
  • 8637 Answers

SOURCE: Can you help me solve this problem

Normal 0 Probably has corrupt driver.
Try disconnecting the Camera from the USB port and reinstall the software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 31, 2009

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Can someone help me fix this


Using a Webcam like Logitech QuickCam® Messenger onWindows Vista, Internet Explorer 7 sometimes an error such as0x80004005 / 0x80040606 appears.

Try this workaround and disable UAC.

Goto Start Menu > Start Search > type: "msconfig" >
Tools Menu > Disable UAC > Launch > Apply > OK > Restart.

In general though - you should not have to disable this security featureof Vista in order to install and operate the Logitech software.

If this workaround works, then it is a flaw in the program and you should contact Logitech customer support directly.

Sorry for not having "the" solution on hand, but I've seen many people having that problem. Some changed to a prgram called "splitcam" becuase they were tired of Logitech's sloppy software.

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Can you try the following to see if it works? 1st, Make sure QuickCam Version 11.0.0.1218 is installed. 2nd, Make a copy of the "C:\Program Files\Common Files\LogiShrd" to "C:\Program Files\Common Files\Logitech". After you make a copy of this folder, under C:\Program Files\Common Files you should see both a "LogiShrd" and a "Logitech" folder. Both folders should have the same content under them (ie. "LVMVFM" directory, "KAudP" directory, etc...) 3rd, Uninstall Logitech QuickCam Version 11.0.0.1218, and the QuickCam Drivers in Add/Remove programs. 4th, Reboot. 5th, Reinstall 11.0.0.1218 See if this works... Also, an alternative: instead of "uninstalling" Logitech QuickCam version 11.0.0.1218 in Step 3 above, you can try "Repairing" it from Add/Remove, and do not uninstall the drivers. Background: Working with a forum poster, we found a problem with a path-resolution function that maybe triggered by a Windows Update. Basically, it seems a Windows Update is added some extra folder attributes that causes the path resolution function to fail. When the path resolution failed, the code was set to failsafe to a "Logitech" directory instead of "LogiShrd" directory. This would also explain why these problems don't happen 100% of the time (because it seems the path resolution function doesn't fail 100% of the time) and the errors started appearing in 10.5 and above, when the Logitech folder was renamed to LogiShrd. Hope this helps!

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During the upgrade installation to QuickCam 11.5 the installer will hault and display error code 2738.

Solution
Windows XP user:
  1. Please visit the Microsoft website and download Window Scrip 5.6.
  2. After installing Windows Scrip 5.6, please reinstall QuickCam11.5.
Windows Vista Users:
  1. Click on Start Button
  2. Click on All Programs
  3. Click on Accessories
  4. Right click on the Command Prompt, select "run as administrator"
  5. At the prompt type "regsvr32 vbscript.dll"
  6. You will now get a message box saying "vbscript.dll" has been registered
  7. Reinstall QuickCam 11.5

This resolve the problem.
Sergio

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The minimum system requirements for MSN 6.0 are the following:
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Note: If you are not sure if your computer meets these system requirements, please check with your computer manufacturer.
Where can I download MSN Messenger 6.0?
Click here to download MSN Messenger. Note: If you experience any problems downloading or installing MSN 6.0, please contact MSN for further support.

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1 Answer

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Error 2711
When receiving the 2711 error during Logitech QuickCam/Image Studio software installation, please perform the following steps:
  1. Use Add/Remove programs in the Control Panel to uninstall any current installation of QuickCam/ImageStudio software. For Microsoft Windows 95, 98, ME or NT
    1. Click Start, Settings, then Control Panel.
    2. Double click the icon labeled Add/Remove Programs.
    3. Highlight the desired program in the list provided (QuickCam or ImageStudio).
    4. Click Add/Remove Programs located in the bottom right of the list provided.
    For Microsoft Windows 2000 or XP
    1. Click Start. followed by Control Panel.
    2. Double click the icon labeled Add/Remove Programs.
    3. Highlight the desired program in the list provided (QuickCam or ImageStudio).
    4. Click the button labeled Remove located in the bottom right of the program selected.
  2. Navigate to C:\Program Files\Logitech.
    1. Double click the icon on the desktop labeled My Computer.
    2. Double click the icon labeled C:\(computer name).
    3. Double click the yellow folder labeled Program Files.
    4. Double click the yellow folder labeled Logitech.
  3. Delete any folders for QuickCam/ImageStudio.
    1. Select the yellow folder with the QuickCam or ImageStudio names.
    2. Click the menu options for File, followed by Delete.
    3. Repeat for any other QuickCam/ImageStudio folders.
  4. Delete all files located in the Windows temporary directory C:\Windows\Temp or C:\WinNT\Temp
    1. Double click the icon on the desktop labeled My Computer.
    2. Double click the icon labeled C:\(computer name).
    3. Double click the yellow folder labeled Windows or WinNT.
    4. Double click the yellow folder labeled Temp.
    5. On the menu across the top of the window, click Edit followed by Select All.
    6. On the menu across the top of the window, click File followed by Delete.
    7. Click OK.
  5. Reinstall QuickCam/ImageStudio
    1. Remove and reinsert the QuickCam/ImageStudio CD and follow the prompts OR
    2. Double click on the downloaded ImagStudio file.

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