Question about Canon PIXMA MP830 All-In-One InkJet Printer
Error code 5C10 appears on computer when trying to print
The number 6A00 appears on printer with what looks like Japanese,
Chinese, or Majong lettering . . . what to do?
Ok please try this
The 6A00 is a Canon generic code for paper path jam.
Move the printhead carriage back and forth a few times.
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.
Press the ink pads down in the purge unit.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Feb 10, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Tips for a great answer:
Error 5C10 means a paper jam or the printer has encountered an internal error. And error 6A00 is caused due a paper jam in the sheet feed unit or near the print head. You can also reset the printer to resolve this issue. On the printer press and hold the ON/OFF button or unplug the power cord. Wait for 10 seconds, press power button ON/OFF button again. If this doesn't resolve the error code then unplug the printer for 10 minutes. Also, inspect the back panel of the printer for any paper jams. To clear the paper jams---
Turn off the printer and disconnect the power cord
and USB cable. Remove the jammed paper slowly using the following procedure.
Open the rear cover to check if the paper is jammed. Pull out the cassette and
check if the paper is jammed inside the cassette area. Stand the printer with
the rear side down, holding the document cover. Press the tabs together and
pull the green cover toward you. Check if the paper is jammed. (If you were not
doing Duplex printing, you do not have to follow this procedure.) Close the
green cover and place the printer back to a normal position. Reconnect the
power cord and power on the printer. Confirm the Alarm light is off. Load paper
back into the ASF or cassette. Press to clear the message and continue
printing. If you are printing from application software, follow the
instructions displayed on your computer. Hope this helps... Please post back if
you need more information.
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