A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1. If you do not already have the Operating System (OS) software, download and burn it to a cd or make a flash drive bootable.
2. Put in the disk or plug in the flash drive and Turn off the computer.
3. Turn on the computer, and as soon as you see the samsung logo, Press Delete (around 3-5 times). And you should get to the BIOS screen.
4. In the bios, look for startup/boot options and set the first boot device to CDROM or if booting from a flash drive choose Removable Disk.
5. Save and quit the bios and the computer will reboot.
6. Once the computer passes the Power On Self Test (POST), it will automatically check for the first boot device (CD or Removable). If found, it will prompt you to boot from the boot disk. Press any key or Y for yes.
7. Follow the prompts from there.
NOTE: It is usually best practice to do a clean install removing any prior data from the hard drive.
Verify monitor operation by UNplugging it from the computer and turning it on. A "Self Test Screen" shall appear (if it doesn't, the monitor is faulty and must be repaired).
Assuming it worked, plug it again and turn it on. After half a minute or so, turn the computer on. You should be able to see at least the BIOS POST screen: if you don't, there could be something wrong in the computer video board (maybe misconfigured, or set to output to a different, possibly internal, head - I saw it once with a Matrox VGA). Refer to the VGA manual for that.
If the POST screen appears, the problem is perforce in the OS VGA configuration. Assuming it's Windows, you can get into the safe mode boot screen by pressing the F8 key at boot, and once booted, access the video resolution configuration from the Control Panel. Set it back to something surely working, in your case 1024x768, and work it up from there.
If the CD drive door won't open, odds are that at least you know the drive is without power. Have you had the case opened up at all? With what you've described here your computer needs the tender, loving care of a technician.
First try to do monitor self test.Disconnected the blue cable VGA or white colour connector from monitor to the computer. Turn on the monitor and check if you are able to see colours or line on the monitor.Indicating self test monitor is working fine. If you are using Video card on computer connect monitor directly to onboard video and check. Good Luck.
I had a similar problem with a Dell Computer. It turned out to be a bad memory card. If you have more than one memory card in the machine, take all of them out except for one. If that does not solve the problem, try swapping memory cards.
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
Turn off both your computer and monitor.
Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog(blue connector) cables from the back of computer.
Turn on the monitor.
The floating 'Dell Self-test Feature Check' dialog box should appear on-screen on a black background if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
This box also appears during normal system operation if the video cable becomes disconnected or damaged.
Turn off your monitor and reconnect the video cable, then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.
If you're working on the computer when that happens, it's not probably a power setting. Try to update your BIOS to the most current version at the toshiba support website (support.toshiba.com) & see what happens. Fixes the issue most of the time
The part where you see some color bars and blinking green led is what we call MONITOR SELF TEST. A diagnostic pattern consisting of four colors (red, green, blue and white) appears, and the LED flashes slowly. this happens when signal cable from the monitor is disconnected from the tower and leaving the power chord for the monitor plugged in. If the monitor works properly on a different computer. then its a problem with the computer's video card sending out signal. im 85% sure that its a problem with your video card.