Phone worked fine until some time yesterday - message appeared "Handset Out of Range". Phone is sitting on base !! I tried to work through booklet we received with phone but we are unable to fix the problem
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1-Press the hangup key (represented by a red phone) and the "#" key at the same time for at least five seconds.
2-Select "Deregister hs." Choose the handset and press the "Select" key (which also shows an envelope for messages).
Choose "Yes" to confirm deregistration. The phone clears its registration information from the base and deletes the link from its memory. The message "Handset not registered -- place handset on base to register. See owner's manual for help" now shows on the display. If you are out of range of the base, "Out of range" shows.
4-Place the handset in the base charging cradle. The phone automatically selects a new security code from those stored in the base.
5-Make sure your phone is working again after "Registration Complete" shows on the display
Hope this will Help.
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This problem arises when the handset does not communicate with the base. These are the steps: 1: Deregistering the handset 2: Registering the handset to base
Deregestering clears the stored (incorrect) base information on the handset. Reregestering allows the base to assign a new ID for the handset.
Deregistering- press and hold the OFF (red button) and the # button on the handset for 5 seconds. select base unavailable and press OK. Are you sure appears. select yes and press OK. you will hear a confirmation tone. The handset will delete its own base information without trying to contact the base. It will now display MODELS VARY PLACE HANDSET ON THE BASE FOR REGISTRATION.
Registering the handset with the base- Make sure the tel. line and power is plugged into the base. Press an hold the register button under the base (located between the tel. line and yellow power socket under the base) for 5 seconds until the red light flashes. At the same time press and hold the # button on the handset for 5 secs. You will hear a tone and It will now display REGISTRATION COMPLETE.
If it says registration failed: Retry the registration steps. Make sure the handset have enough battery power. If not charge for 15-20 hrs. Check your connections on the base and make it is getting power.
The Steps above was my fix for the uniden wxi477 out of range problem.
If you are not too far away-not "out of range" then try rehoming/pairing the handset with the base unit. You probably need the phones together to do this. Your manual will explain how-it will have been done in the original setup.
I'd try pulling the battery on the phone that is out of range and letting it sit for a couple of days. Then plug the battery back in and see if the phone activates. If nothing happens then try putting it back in the charger. My guess is if it's been sitting in the charger the whole time, the battery developed a memory and thinks it's dead.
Please check that you have correctly registered the second handset to the base. It may be necessary to de-register the second handset and then re-register it. "Out of range" just means the second handset is not within range of the base phone it was registered to.
The handsets are reading out of range because they have lost connection with the base. This happens mostly during peak power demands or power outages, but can also happen when the phone is unplugged for any amount of time. This can also cause, at times, the answering machine to stop picking up calls. To remedy this issue, reset the phone system. Please follow the instructions below:
To reset the phone: 1. Disconnect the power adapter, phone line, and remove all batteries from the base and all handsets. Leave it disconnected for 30 seconds to reset the base.
2. Place the batteries in the handsets first and then plug in the power adapter and phone line. Do not place the batteries back in the base yet.
3. Put the handset in the charge cradle.
4. It may take up to 1 minute for the "Out of Range" to clear from the display.
5. Once the "Out of Range" is cleared from the handset place the back up batteries back into the base.
The handset/base keeps a record of who it’s registered to. The base
also keeps a record of how many handsets are registered to it.
the de-register function on the handset deletes the handset from the
base (decrements the count) and deletes the base info from the handset.
All this requires that the base and handset can communicate with each
To remove the base data from a handset when out of range
of the base, press and hold the ‘end’ button and the ‘#’ button
simultaneously until the phone beeps. It will now be de-registered from
However, the base will still have this handset in it’s record.
de-register all handsets from the base, remove power and the base
handset. Press and hold the ‘flash/find hs’ button while applying
power. Wait for the beep and release the button. The charge light will
now flash. Sit any handset in the cradle. When the flashing stops, all
handsets are inhibited from connecting.
However, the handset
still appears to be connected to the base unit. Pressing talk will give
an ‘Unable to connect’ message. To re-register the handsets to the
base, you have to de-register the handset first with the two button
Of interest, pressing ‘*’ and ‘#’ on the handset while
reconnecting the battery is suppose to reset the handset. Doing the
same on the base unit puts you in some sort of diagnostic mode. Press
speaker to exit.
Unplug the battery. Hold down The * (star) and the #(hash) keys simultaneously. Re-connect the battery, phone will beep and screen will be blank. Press the voicemail (righthand silver key under the lcd screen). As above EEPROM/RAM message will appear. Place handset on base and your problem is solved.