Question about Dell Dimension 3000 PC Desktop
My dell dimension 3000 has a blank screen when the computer is turned on. When first turned on it will show the dell logo and the windows logo but then after that only shows a blank screen with the pointer of the mouse on it. How can I fix the problem so that I am able to use my computer again. I would like to be able to keep everything that is already on the computer. Thanks!!
When you get the Dell splash screen press the F2 key to get into setup. Use the arrow keys to go down to Drive Configuration and press enter. Go down to Primary Master Drive and press enter. Is the Hard Drive listed there? If not, that is your problem. Press Escape then use arrows to go down to Memory Information and press Enter. Is all of your Memory listed? If not, that could be the problem. Press "esc" to get out of setup. If the Computer does not freeze while in setup I would suspect the Hard Drive is bad. Is the Pointer responding to Mouse movement or does it lock up? In your situation I would first try to Boot from the Windows CD. Write back and I can explain how to do this. If that does not work I would begin to test Hardware. Do you hear any Beeps when the unit is turned on? If you can, E-mail back with more Info.
Posted on Jan 17, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 22, 2011 | Dell Dimension 3000 PC Desktop
Oct 01, 2009 | Dell Dimension 3000 PC Desktop
May 26, 2009 | Dell Dimension 3000 PC Desktop
Apr 13, 2009 | Dell Dimension 8400 PC Desktop
Dec 15, 2008 | Dell Dimension B110 PC Desktop
Nov 27, 2008 | Dell Dimension B110 PC Desktop
Jun 14, 2008 | Dell Dimension 3000 PC Desktop
720 people viewed this question
Usually answered in minutes!