Question about KitchenAid KBFA25ER Bottom Freezer French Door Refrigerator

1 Answer

Freezer not working in the cold

Hi, I purchased a new GE refrigerator with freezer on to to be used in our garage as a second frig. I've had a refrigerator in that same spot for the last 30 years with no problems, but this new one won't work when temps to below 60 degrees. I'm mad because if I'd had known about his problem before, I would not have purchased it. GE tell's me that's it's my fault because I should have read the owners manual. But, I did not receive the manual until after I purchased it !!! So..... now I have a refrigerator that I can't use until the summer. I'm paying for this thing that I can only use 6 months out of the year. I want them to take it back, but they won't. Is there anything I can do??? Does anyone make a frig that can be used under 60 degrees anymore. Lot's of people have refrigerators in basements and garages as a second to use. What are they doing?
Please Help

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,214 Answers

I use an old coke box cooler for a refrigerator on my back porch. For a freezer, I've got one in the garage.

As for dealing with GE, they do have a point. You did get the manual, and after receiving the refrigerator, should have read that it could not be used as you had planned, in which case you could have, or should have, returned it.

The new refrigerant requirements have forced the manufacturers to change their designs so they are not as tolerant to climate changes as they were in the past. Units are designed for their known environment window, and controls are utilized to protect them from operating in environments outside of that window, in order to protect the unit from failure (which would you rather have, a unit that works, or one that fails. I know, mute point, yours isn't working as you had intended.).

I suggest to craigslist or greensheet the refrigerator, and do research on the internet to determine which brand/model will suit your needs. GE may even build one, but you need to ask questions, and confirm the answers before you buy.

Posted on Jan 16, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Not cooling

i've had that happen to me before it it might be the freon

Sep 14, 2012 | GE 3.1-cu. ft. 2-Door Compact Refrigerator...

1 Answer

I have a new frig that I keep in my garage to keep extra food and drinks in. Since the weather turned cold, the freezer is not working properly. The frig still seems to working great. Can you help with...

If the ambient temp is below 52 degrees the unit will not work properly throught the cycles you will need to get what is call a garage kit to install in the unit.

Dec 25, 2010 | Frigidaire FRT21H8 Top Freezer...

1 Answer

Whirlpool frig. Freezer warm, frig seems ok.

Since the temperature is already 40°, the cold control is satisfied and will not run. Thus the freezer will warm up to 40°.

Jan 06, 2010 | Refrigerators

3 Answers

Refrigerator/Freezer not getting cold

Is the fan on the condenser coils spinning? (back side of unit behind the bottom access panel.)

If it is not, the heat extracted from the fresh food/freezer compartments is not being sufficiently dissipated.

As a short-term fix, you can aim a box fan (a regular ol' room/window fan) at the condenser coils.

Jul 28, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Frig not cold it made by ge cant find model # side by side

hi..It is a common problem.At the bottom vent in back there
is a section.It might have been covered with dust.clean the
vent.This will solve your issue.
try this out..
thank u..
kindly rate my response..

May 09, 2009 | GE GSH25JFR Side by Side Refrigerator

2 Answers

GE Profile PSC23MGNA too cold on frig side & icing up on freezer side

Check your thermostat if it is still functioning well.

May 02, 2017 | Refrigerators

1 Answer

Frig side is not cooling.

Check if there is frost on the back wall of the freezer, if so it is not defrosting. Many GE fridges need a new defrost heater every couple of years. If it's not defrosting, you can get by for a while by unplugging the fridge and leaving the freezer door open for 24 hrs, then plugging back in.

Jun 30, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

Not finding what you are looking for?
KitchenAid KBFA25ER Bottom Freezer French Door Refrigerator Logo

106 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

mike cooper

Level 3 Expert

884 Answers

Todd Arndt
Todd Arndt

Level 3 Expert

2044 Answers

Are you a KitchenAid Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides