Question about Kenmore HE2 Plus Front Load Washer

2 Answers

Kenmore HE2 Plus Washer won't unlock

My washer had an error in the rinse cycle, because my water lines apparently froze and I didn't realize it.

It wouldn't shut off, so I unplugged it. The next day, I'm trying to open the washer door, and it's locked. I called Kenmore, but they won't tell me anything.

How do I unlock the door?

Posted by on

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 10, 2010

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

  • Expert
  • 62 Answers

Here's a lot easier method if it works:
If the unit is on, push the "Pause" button till it turns off.
Then push one of the wash cycles and push start. It should start.
Immediately push the pause button again and you should be able to open the door.

Posted on Oct 08, 2014

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lights keep flashing and door locks without finishing cycle


Kenmore HE2 Plus Front Load Washer Keeps unlocking ...

www.fixya.com > ... > HE2 > Kenmore HE2 Plus Front Load Washer
flashing prewash and add garment lights My HE2 Plus will fill with water, but when ...Kenmore HE3 2plus wont finish cycle Washer wont finish the last1 minute of cycle. ...We ran a load twice and it still did not unlock. du is the code for cannot ... Why does the door keep unlocking and locking in between the drum rotating?

Admiral, Whirlpool, Maytag - Washer Repair - Not ... - YouTube

? 5:51
https://www.youtube.com/watch?v=oBihToN6dxs
Sep 6, 2013 - Uploaded by ApplianceVideo.com
Troubleshoot your Admiral Top Load Washer that has these following symptoms: Not Completing all Cycles ...

Washing machines - Ariston



Jan 05, 2016 | Washing Machines

1 Answer

F-24 error code so I ran a clean washer cycle, and the laundry room is now flooded.


what's f24 code? - Kenmore Elite HE3 Washing Machine ...

https://www.ifixit.com/Answers/View/85549/what's+f24+code

iFixitAug 21, 2015 - Aiman, The F24 error code indicates a water temperature sensor reading that is ... The Kenmore Elite HE3 is a washing machine by Kenmore.

F24 Error Code on My Kenmore Washer ' eHow

www.ehow.com > Home
F24 Error Code on My Kenmore Washer. Kenmore washing machines have several high-tech features, such as a stain treatment option, reduced energy and ...

Kenmore HE2 Plus Front Load Washer F24 error code ...

www.fixya.com > ... > HE2 > Kenmore HE2 Plus Front Load Washer
...error code F24 I have a Kenmore HE2T washer and I keep getting an F24 error on it.. I have no idea what is means can't find the manual help!!! The "F24" error ...

I have a Kenmore HE2T error code F24 - Fixya

www.fixya.com/support/t3608391-kenmore_he2t_error_code_f24
Dec 9, 2009 - Posted on Dec 09, 2009.

Dec 06, 2015 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore he2 plus stops during wash cycle


What is the maximum capacity (laundry weight load) of your washer? And how much weight do you consider a large load, that you are placing in the washer?

Dec 31, 2013 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a kenmore HE2 plus with error code F33 and F21. Washer is not fully spinning out and remains full of water at times and other times it does. What are the error codes and can it be fixed. Needs...


The F33 error code indicates a pump drive system error. If the pump ohms out correctly & the harness is secure I recommend replacing the CCU (central control unit).
Please see the following image provided for instructions.

CLICK HERE


Remember to disconnect power to the washer before attempting access.

Thanks for using FixYa&^%%$

Jan 08, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My washer does not seem to be going through the rinse cycle.It doesnt drain all wash water out. When it FINALLY stops the letters Sd are lit............WHY


overdose of detergent during wash cycle try running the unit in a rinse spin here is also a tehnical sheet that u can get from this site as a pdf sd stands or suds lock http://www.applianceblog.com/mainforums/sears-kenmore/10283-he2-error-codes.html
hope this helps

Jul 15, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Error codes "f1" "f22" etc. and washer stops at different times


Replace water inlet valve or clean water inlet screens. Remove the water inlet hoses and take a look see. Just guessing.

Jun 14, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore HE2 Frontload Washer will Not go into spin cycle


Could be that you have something in the pump. Remove the bottom panel by removing 3 screws and you will see a round cap facing you in the center of the washer at the bottom. there will be alot of excess water behind this cap so get ready with plenty of towels. Unscrew the cap as you would the gas cap on your car and all the water in the lines and in the machine will come out here. Inside here you may find a number of things. Some of the things I have pulled from them are ...coins, socks, pencils, underwear, underwires to bras. The list goes on and on. Or you may not be using "he" detergent. Use only "he" powder detergent. Use vegetable oil to remove excessive sudds build up then use 2 cups of vinegar to clean the machine on whitest whites seting.

Apr 02, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

HE2 Plus washer will not complete the rinse cycle.


Hi!!! You best been usin he detergent if not you are in trouble..You have a sud built up..clean all the water out and go to sears and buy whirlout for he machine..tell them that you have suds and want to clean it with whirout..good luck..

Jan 04, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore HE2 Plus Error Code: F-20


You probably have this solved by now but for others who read this as I did.............
F-20 means
“F20” on display
(Water Inlet Problem—no water or insufficient
water supply) Select PAUSE/CANCEL twice to cancel the cycle
Unplug washer or disconnect power. Check the following: Are water faucets completely turned on?
Are screens at inlet hose connection to washer
clogged? Are water inlet hoses kinked? Are water inlet hoses frozen?
Hope this helps everyone else as it did me, thanks

Oct 24, 2008 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

Not finding what you are looking for?
Kenmore HE2 Plus Front Load Washer Logo

5,012 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Archaeology
Archaeology

Level 3 Expert

662 Answers

Fordexpert

Level 3 Expert

5331 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...