Question about Jenn-Air JFC2089HE French Door Refrigerator

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JFC2089HES Refrigerator too cold!!

My refrigerator thermostat is set to 38 degrees...but the refrigerator is reading 30-31 degrees..and everything is freezing.
Had the ''authorized'' repair person out once...he just moved some bottles in the back of my fridge..said it was ''blocking the vents''...that did absolutetly nothing.

so, they came back out again, this time it's a control board..that's $300..plus $200 installed...so $500 bucks (+ the 150 on the original call)...that's crazy to me.

The technician, nor A&E Factory service, will tell me the part number for the board...so I have no way of checking the price. I downloaded the whole parts list...there are only 2 control boards...one is 50 bucks..and the other is like 110 bucks if I buy direct..but I don't know which is the right one?????

Can anyone help? Which board would be the right one to replace? Again, the set point is 38 ... but the reading (and actual temp) is like 31.

I'm very dissapointed with Jenn Air and A&E factory service...

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6 Suggested Answers

the dr
  • 447 Answers

SOURCE: jenn air french door refrigerator broken by repair company

Ill be glad to shed some light on this for and stand behind this as I too am a Factory authorized dealer. These units did come with faulty compressors failing about 80% of the time. What happens is the compressors get worn and stop starting properly. You can make them work temporarily by installing a 3n1 (basically makes the compressor have more starting torque). However they eventually get so worn that even a 3n1 cant start it. Ive never read any bulletins from any major company (Frigidaire used this same compressor) saying a 3n1 voids warranty. It certainly didnt damage the compressor it was already damaged when the tech installed the 3n1. Also these compressors are failing at such a high rate its not even questionable that the 3n1 damaged anything. Honestly it really sounds to me like the tech is nit-picking not wanting to do the labor intensive job of changing the compressor. He may not even be able to. Also the new compressor should be a 8201555 (I just did one this afternoon ---thats how common this is) and its a much more reliable Embraco compressor. Once its installed you should have no more compressor issues for many years. Feel free to have anyone who questions my solution to call anytime 850-510-9563 (Joey Shearer, Precision Appliance, Tallahassee, FL)

Posted on Jan 15, 2008

  • 2267 Answers

SOURCE: jenn-air JFC2089HES french door

Check the water hose and make sure is not kinked.
The hose might be frozen as well.

Posted on Mar 31, 2008

  • 1122 Answers

SOURCE: jenn-Air Refrigerator JCB2059GES freezes

your thermostat is bad,get the model number from inside and call your local appliance store and get a new one,let me know,thanks-mike

Posted on Jun 23, 2008

  • 1214 Answers

SOURCE: Fridge keeps freezing

Chances are, they replaced the wrong parts, or didn't replace all the parts, assuming they replaced an electric motor kit. I would need to know the P/N of the electric motor kit to confirm what was replaced.

Based on the fact that it froze the drinking water tank, and if they replaced the electric motor kit, the problem is more likely the temperature sensor or the control board.

Let me know what the P/N is of what they replaced and we can be more precise.

Posted on Jan 14, 2009

  • 13 Answers

SOURCE: My Jenn-Air JSD2695kes. The refrigerator side is not cooling.

You most likely have a defrost cycle problem. Either a bad defrost heater, timer or thermostat. Jenn Air has put an Adaptive Defrost circut in the top of the Refrigerator section. You can find troubleshooting directions at ACMEHowTo.com

Posted on Jun 03, 2010

tbreeze47
  • 3083 Answers

SOURCE: right door pops open when

A main problem with refrigerator doors is a simple fix, and it's in the leveling of the unit. Make sure the fridge is level first off.
Another problem I've seen is that when the doors are closed fast, the air is forced through the damper to the refrigerator side, and that pressure can jar the right door open.

Another tech said (in this site's answers) that a lot of heavy food items in the door can effect the balance, and allow the door to open too easily, so that may be part of the problem.

I couldn't find any information on the magnetic door latches, but they might be fixed, or adjustible, so you might check into that.
Aside from these things, not sure what else it could be, unless the unit has weak magnetic latches.
Good luck to you, hope this helps, and thanks for using FixYa.

Posted on Sep 09, 2010

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Hello,

By keep your refrigerator or freezer too cold, it unnecessarily wastes electricity. The recommended temperature is 37 to 40 degrees for the fresh food compartment of the refrigerator. The recommended temperature for the freezer compartment is 5 degrees. If you have a separate freezer for long-term food storage, it should kept at 0 to -5 degrees.

The following steps below is how to set the temperature of your refrigerator.

The first thing you must know is that your refrigerator should be set at 37-38 degrees. Anything at 40 or higher and you are risking food born illness (food poisoning) or spoiling your food.

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Set your dial on your refrigerator to the second lowest setting. (If your refrigerator is already equipped with a digital thermostat, simply set it for 37 or 38 degrees and do not move on to the next step)

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