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If you know the DVD and the DVD drive is in proper working order, it could mean that the software you are running just may have some problems. Try downloading a copy of VLC (VideoLan Client) this application is free and open source (and no it's not something I created and am just trying to get people to use...it's just something that works great, and completely free) VLC can play almost any video file or DVD that it encounters. If VLC can't play it, I would think it's likely there may be something with your disk or your DVD drive.
Is the movie a store purchased movie or is it a movie that someone copied and gave to you? Computers sometimes have problems reading or playing a dvd or cd that someone else made and gave to you. Try a store purchased music cd or store purchased movie dvd and see if the player plays it.
Have you checked that the video card is capable of playing movies, that is does your computer meet the minimum requirements to play movies?
Note: Playback of movies is a very resource hungry activity and needs a powerful CPU and a powerful video card; not necessarily the most powerful by todays standards, but older computers may fall below ther minimums.
A modern basic video card should be able to play movies, but again check the minimum requirements for the whole computer to see if you need to upgrade any other equipment.
Secondly: Go to the video card manufacturers site and download the latest drivers for your card from there (Windows Update will not do this).